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Welcome to the Seller's Assistant Pro Answer Center!
This forum is for eBay members who want to learn about eBay's complete sales management application that helps higher volume sellers and small businesses automate processes throughout the sales cycle -- from bulk listing and inventory control to completing transactions. These are Member-to-Member Question & Answer boards. Please feel free to ask advice from other members or help others by providing answers to their questions. If you are not an eBay registered user, please register here first - it's fast and free! Otherwise, browse the questions below to find the answers you need, or submit a new question for others to answer. Prior to posting, please read and familiarize yourself with the eBay Answer Center FAQ and the eBay Board Usage Policies.
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 List of Questions
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Making my listing come out first in the search engine..  |  Report )
Nov-11-09
I want to know how I can list my auctions and make them come out first when someone is looking for that specific brand in the search engine. Instead of going through pages and pages to find my listing I want to be towards the top. How can I do that? Anybody know?
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selling information saved (1 replies) Report )
Nov-07-09
i would like to sell items, for the first time. So, i began to set it all up, but was unable to complete it, so i saved it. Now, i would like to go back and continue but am unable to find it. How do i find what i have started? Surely, i don't have to start all over again? lia3p
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receipt (1 replies) Report )
Oct-24-09
does paypal asks watches and jewelrys receipts and the warrantys when i sell them?thank you
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listings (1 replies) Report )
Oct-17-09
ihave listed an autographed item but ebay took it down because the company of the signee somehow seems to think the rights to my item belong to them, and they told ebay to yank it off the listing. Please explain this. I paid for the item and i don't think anyone can tell me what to do with it. EBAY please explain
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Does Blackborne Pro include company branding options  |  Report )
Oct-13-09
Does Blackborne allow to customize company branding and then what would the URL be? Would the large EBAY logo maintain itself at the top of the page? Also what are the advantages of Blackborne Pro versus an EBAY store?
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I can't get Blackthorne Pro?  |  Report )
Oct-12-09
I have tried to download pro and I either get "You don't have an eBay sttore" or "you are not a registered seller". Do I have to sell an item before I can download this auction mgmt. software? What's up?
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CHANGED SHIPPING CHARGE  |  Report )
Oct-09-09
I CHANGED MY SHIPPING CHARGE FROM FREE TO 1.00 WHEN I REVISED THE IN BLACKTHORNE IT PUT ALL 315 ITEMS AS LOCAL PICKUP ONLY. I HAVE TRED TO REVISE AGAIN AND IT WILL NOT CHANGE. THE ONLY WAY I HAVE BEEN ABLE TO REVISE THEM IS GO ON EBAY AND DO 1 AT A TIME. WHAT IS WRONG. THANK DUANE
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time (1 replies) Report )
Oct-04-09
why does it take so long for money coming directly out of my bank account to clear. the money is no longer in my account
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Craigslist (1 replies) Report )
Oct-04-09
Are all Craiglist listing a fraud if they are asking to recieve payment via Ebay Vehicle Purchase protection? how do we know if the user is an actual Ebay user?
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problem with listing item on ebay  |  Report )
Oct-01-09
(204) the item can't be listed or modifird the title and/or description may contain improper words,orthe listing or sellermay be violation of ebay listing...Mow what should I do???Thanks
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items that sell the best (1 replies) Report )
Sep-26-09
can any one give me some advice on the best items selling on ebay I am new and want to sell items that I WONT HOLD ON TO FOR TOO LONG CAN ANY ONE HELP.
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Blackthorne Listing Problem with Photo (1 replies) Report )
Sep-24-09
I just started using Blackthorne. My Photo is showing up in the Preview, but when I list my item, the photo is NOT in the template, only in the top of the listing. Can anyone help me with this?
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Save Vendio listings with Selling Manager Pro  |  Report )
Sep-22-09
I want to drop Vendio and start using selling manager. If all my listings were created in Vendio can I switch them to SM? Reading through the info I can find it looks like "save listings as inventory" would accomplish that but if that's the case how about ads that aren't live? Also all my pics are hosted w/Vendio, any way to transfer them in bulk? I just want to figure out how to make the switch as smoothly as possible.

Thanks.
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Listing Variation problem (1 replies) Report )
Sep-21-09
I have several listings that have the same product in different colors with inventory of 25 or more available. Before ebay started the variations format. I had photos & item number of each color product & asked buyer to email me their choice after they purchase. Now trying to revise these listings into the variation format. I have changed the catogory to one which has the variation format. There is a message that I cannot use variations on a single item listing. I then tried to sell a similar item & that too is also blocked from changing format to variations. I tried my Blackthorne & variations is not on the drop down for listing format. It only shows aution,fixed price and store on the drop down list. Is there any other way short of starting a new listing from scratch on ebay to include the variations of products. I noted that i cannot create a new listing with variations on blackthorne. Can I use turbo lister to create new listings with variations? any help will be appreciated.
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org.xml.sax.SAXParseException: Character reference "#x12" is an invalid XML  |  Report )
Sep-15-09
org.xml.sax.SAXParseException: Character reference "#x12" is an invalid XML character. WHAT?!

I'm trying to list auctions in BT, and this error comes up that I have never seen before. 31 of 43 auction make it on, 12 get this error with different ccharacters in the ""...
One thing that might have triggered it is that I have never used this comp to list auction before. I listed 50 auctions a hr earlier with no problems.
I know it has something to do with my html (or xml) code, but I don't know where the error is in my auction. I searched for the characters in the html code, but they arn't there. What do I do?
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