I paid for an expensive item on 12/20/12. The seller was going on vacation and stated item would be shipped on 1/03/13. I live in Hawaii, so I allowed 2 1/2 weeks for the item to arrive. By 1/19, i contacted the seller to check status. Item still had not been shipped but "was shipped" 1/22. I did file a customer dispute, but closed the case when she agreed to ship. Item still has not been received as of 2/12/13. The website blocks me from reopening a case. I know 45 days have passed since I paid for the item, but the seller did not ship until over 30 days later, if she actually shipped at all. How ca I get in touch with ebay?
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