I paid for an expensive item on 12/20/12. The seller was going on vacation and stated item would be shipped on 1/03/13. I live in Hawaii, so I allowed 2 1/2 weeks for the item to arrive. By 1/19, i contacted the seller to check status. Item still had not been shipped but "was shipped" 1/22. I did file a customer dispute, but closed the case when she agreed to ship. Item still has not been received as of 2/12/13. The website blocks me from reopening a case. I know 45 days have passed since I paid for the item, but the seller did not ship until over 30 days later, if she actually shipped at all. How ca I get in touch with ebay?
eBay has reduced the upfront cost to sell for Store sellers! With eBay’s new everyday rate plans, you get from up to 150 to 2,500 FREE listings* per month—no insertion fees, auction-style or fixed price—with an eBay Stores subscription. You pay a final value fee only when you sell! Plus, the final value fees for Stores have been streamlined to just 5 competitive category-based rates as low as 4%—and never more than 9%—regardless of how you sell.
*Pay no insertion fees for your allotted free listings per calendar month. Optional fees, including advanced listing upgrades and supplemental service fees, still apply. Pay final value fees only when you sell. Motors Vehicles, Real Estate, Heavy Equipment, Concession Trailers & Carts, Imaging & Aesthetics Equipment and Commercial Printing Presses are excluded. 12 free pictures does not apply to Motors Vehicles listings. Terms are subject to change. Learn more.
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