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My card was declined on here but i checked my bank account and it has money in it?

(1 of 4)
My card was declined on here but i checked my bank account and it has money in it?
Jan 5, 2013 07:53 PM

I tried buying an item and my card was declined. I checked my bank account and there was money in there. I made a purchase at a local store a few hours ago and it went fine. I opened an unpaid case though, is that what's affecting it?

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(1 of 4)
My card was declined on here but i checked my bank account and it has money in it?
Jan 5, 2013 07:53 PM

I tried buying an item and my card was declined. I checked my bank account and there was money in there. I made a purchase at a local store a few hours ago and it went fine. I opened an unpaid case though, is that what's affecting it?

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(2 of 4)
Re: My card was declined on here but i checked my bank account and it has money in it?
Jan 5, 2013 07:57 PM

No, the UPI would not cause it.  But if that case is still open you should not have re-listed the shoes.  That's asking for trouble.


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(3 of 4)
Re: My card was declined on here but i checked my bank account and it has money in it?
Jan 5, 2013 07:58 PM

None of us here know why your card was declined. We do not have access to your accounts on ebay or paypal to check. If you need to know quickly, call paypal for more info. The CS reps there will be able to tell you in a flash what is wrong.

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(4 of 4)
Re: My card was declined on here but i checked my bank account and it has money in it?
Jan 5, 2013 08:15 PM

An Unpaid Item Dispute would have no impact on a credit/debit card you were attempting to use. The easiest way to find out the problem would be to call the card issuer. The phone number should be listed on the back of the card.

 

On a side note, I agree with mrsmtn. If the Unpaid Item case you mentioned was for the shoes, you haven't let enough time go by to successfully close the case. The soonest you can open one is 4 days after the listing close. Once the case is opened  eBay will contact the buyer and give them an additional 4 days to pay. If they do not within those 4 days, then you may close the case and you will be free to relist.

 

If you relist sooner than that and your original buyer suddenly decides to pay, you could wind up with 2 buyers and at least one of them is going to be upset. Not good for your feedback and DSR ratings.

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