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I didnt receive my package i order from one ebay seller, i try to make solution with seller, im not with ebay buyer protection,what i do?

(1 of 3)
I didnt receive my package i order from one ebay seller, i try to make solution with seller, im not with ebay buyer protection,what i do?
Dec 2, 2012 04:35 AM
I didnt receive my package (mobile phone) i order from seller 4 nov. Today is 3 dec. Thats wery long period for delivery... I try to find solution with the seller but they dont want to help me with this case. They give me some kind off partial refund. Whay??? If i dont receive item, i want full refund? I contact my local post office and they give me information that product with this tracking number never comes to Bosnia and Herzegovina. Onfortunately im not longer with ebay buyer protection , and i dont know wayyyy??? What i need to do to get back buyer protection? Becouse that i dont have options to escalate case ? please help me?? Thanks
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(1 of 3)
I didnt receive my package i order from one ebay seller, i try to make solution with seller, im not with ebay buyer protection,what i do?
Dec 2, 2012 04:35 AM
I didnt receive my package (mobile phone) i order from seller 4 nov. Today is 3 dec. Thats wery long period for delivery... I try to find solution with the seller but they dont want to help me with this case. They give me some kind off partial refund. Whay??? If i dont receive item, i want full refund? I contact my local post office and they give me information that product with this tracking number never comes to Bosnia and Herzegovina. Onfortunately im not longer with ebay buyer protection , and i dont know wayyyy??? What i need to do to get back buyer protection? Becouse that i dont have options to escalate case ? please help me?? Thanks
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(2 of 3)
Re: I didnt receive my package i order from one ebay seller, i try to make solution with seller, im not with ebay buyer protection,what i do?
Dec 2, 2012 04:51 AM

If you purchased the phone on Nov. 4th you should still be able to file a dispute. You have 45 days to file. Go to the Resolution Center to file.

 

http://pages.ebay.com/help/buy/item-not-received.html


Sunny “Why do people keep running over a string a dozen times with their vacuum cleaner, then reach down, pick it up, examine it, then put it down to give their vacuum one more chance?” - Unknown

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(3 of 3)
Re: I didnt receive my package i order from one ebay seller, i try to make solution with seller, im not with ebay buyer protection,what i do?
Dec 2, 2012 04:59 AM

You are covered by the Buyer Protection Policy for 45 days. File a claim for Not received item ... NOW !

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