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Does Ebay have customer service center by mail???

(1 of 9)
Does Ebay have customer service center by mail???
Dec 8, 2012 05:34 AM

i couldnt find an answer for my problem:(((

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(1 of 9)
Does Ebay have customer service center by mail???
Dec 8, 2012 05:34 AM

i couldnt find an answer for my problem:(((

1 person has this question.
(2 of 9)
Re: Does Ebay have customer service center by mail???
Dec 8, 2012 05:35 AM

No, they don't. 

We have the answer to your problem. What is it?

(3 of 9)
Re: Does Ebay have customer service center by mail???
Dec 8, 2012 05:47 AM

i can't found the answer for my problem. please help me. One seller open a case for me. i think it is unfair case! because this seller doesn't ship the item to country where i live. The another seller open a case, but i dont understand why! the item was not in auction. it is normal item for wheneever you wish.

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(4 of 9)
Re: Does Ebay have customer service center by mail???
Dec 8, 2012 05:51 AM

If sellers have filed unpaid item disputes against you you must pay for the items. It doesn't matter if they were auctions or fixed price listings. You have bought many items recently and must pay for all of them.


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(5 of 9)
Re: Does Ebay have customer service center by mail???
Dec 8, 2012 05:59 AM

If the seller doesn't ship to your location then you should not have placed a bid. Message the seller and ask for an invoice so you can pay. When you pay the dispute will close. If you don't pay you will receive a strike against your account (not good).

 

About the other transaction, I'm not sure what you are asking.


Sunny “Why do people keep running over a string a dozen times with their vacuum cleaner, then reach down, pick it up, examine it, then put it down to give their vacuum one more chance?” - Unknown

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(6 of 9)
Re: Does Ebay have customer service center by mail???
Dec 8, 2012 06:10 AM

First seller didn't contact with me before openning case.

When i give a bid i didn't pay attention:( when i want to put i saw that it doesnt shipping to our country. i get my answers. thank you.

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(7 of 9)
Re: Does Ebay have customer service center by mail???
Dec 8, 2012 06:13 AM

İ wrote to seller but they didn't answer me:( i wanted to pay but as i said they didn't shipping to our country. For the first seller i paid.

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(8 of 9)
Re: Does Ebay have customer service center by mail???
Dec 8, 2012 06:24 AM

If your seller will not send an invoice with correct shipping costs to your country and you receive a strike you can appeal the strike. In the future be very careful and read the entire listing.

 

http://pages.ebay.com/help/buy/appeal-unpaid-item.html


Sunny “Why do people keep running over a string a dozen times with their vacuum cleaner, then reach down, pick it up, examine it, then put it down to give their vacuum one more chance?” - Unknown

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(9 of 9)
Re: Does Ebay have customer service center by mail???
Dec 8, 2012 06:28 AM

Ok i will want an invocie. thank you.

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