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How can I close a cancel a transaction case?

(1 of 3)
How can I close a cancel a transaction case?
Feb 13, 2013 07:34 PM

How can I close a cancel a transaction case? Ebay resolution center keeps saying to click take action link, but it's nowhere to be found. 

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(1 of 3)
How can I close a cancel a transaction case?
Feb 13, 2013 07:34 PM

How can I close a cancel a transaction case? Ebay resolution center keeps saying to click take action link, but it's nowhere to be found. 

1 person has this question.
(2 of 3)
Re:How can I close a cancel a transaction case?
Feb 13, 2013 07:43 PM

When you open a request to cancel a transaction, ebay will send the buyer an email. If they agree to cancel then you will get your fees credited otherwise you won't.

 

If they don't respond, then you can close the case and get your fees. This action is availble on the 8th day after you submitted the cancelation request.


Know these 4 things:
1) Buyer Protection - 45 days to file a claim
2) Auctions are binding contracts
3) Click on Customer Support to find all answers
4) Problems are resolved in the Resolution Center

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(3 of 3)
Re:How can I close a cancel a transaction case?
Feb 13, 2013 07:54 PM

when you can close the case the take action link will be way over to the right of that case, and it will also say "you may close this case now"....don't close it early or you won't get the credit.---you have to give the buyer 7 days to respond.


"Some cause happiness wherever they go; others whenever they go" Oscar Wilde

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