Skip to main content
eBay

Would not let me leave feedback due to ebay paypal differences

(1 of 3)
Would not let me leave feedback due to ebay paypal differences
Feb 18, 2013 09:38 AM

I had a client purchase a Thomas Kinkade Painting from me. Due to the price the only way she could pay on Pay Pal was to have two invoices. Pay Pal said Ebay would not allow 2 invoices for one transaction, but I could break it into two on Pay Pal. We did this and she paid. I changed on My Ebay saying it was paid and shipped. The customer was very happy. I am very happy. She left me excellent feedback, but it would not let me leave her feedback because they said she did not pay through them. That makes no sense to me since we both did all we could. She has a very low feedback number and should have credit where credit due. What can I do?

Starting May 1—get up to 2,500 FREE listings* every month with an eBay Stores subscription

eBay has reduced the upfront cost to sell for Store sellers! With eBay’s new everyday rate plans, you get from up to 150 to 2,500 FREE listings* per month—no insertion fees, auction-style or fixed price—with an eBay Stores subscription. You pay a final value fee only when you sell! Plus, the final value fees for Stores have been streamlined to just 5 competitive category-based rates as low as 4%—and never more than 9%—regardless of how you sell.

Learn more about everything eBay Stores have to offer, then use the Fee Illustrator to find the best Store option for you! Watch this tutorial to learn how.

*Pay no insertion fees for your allotted free listings per calendar month. Optional fees, including advanced listing upgrades and supplemental service fees, still apply. Pay final value fees only when you sell. Motors Vehicles, Real Estate, Heavy Equipment, Concession Trailers & Carts, Imaging & Aesthetics Equipment and Commercial Printing Presses are excluded. 12 free pictures does not apply to Motors Vehicles listings. Terms are subject to change. Learn more.

The help content goes in here!
(1 of 3)
Would not let me leave feedback due to ebay paypal differences
Feb 18, 2013 09:38 AM

I had a client purchase a Thomas Kinkade Painting from me. Due to the price the only way she could pay on Pay Pal was to have two invoices. Pay Pal said Ebay would not allow 2 invoices for one transaction, but I could break it into two on Pay Pal. We did this and she paid. I changed on My Ebay saying it was paid and shipped. The customer was very happy. I am very happy. She left me excellent feedback, but it would not let me leave her feedback because they said she did not pay through them. That makes no sense to me since we both did all we could. She has a very low feedback number and should have credit where credit due. What can I do?

1 person has this question.
(2 of 3)
Re:Would not let me leave feedback due to ebay paypal differences
Feb 18, 2013 09:40 AM

You lose all seller protections by accepting a split payment. 

 

Feedback is optional - don't worry about it. 


Upper right corner on this page, click 'customer support'. Type your question into the input box, and click the 'search' button. This will answer 99% of all questions posted on this board.

Is this answer useful?
(2 of 2 members found this answer useful)
(3 of 3)
Re:Would not let me leave feedback due to ebay paypal differences
Feb 18, 2013 10:02 AM

never do that again, you gave up seller protection by taking split payments. if you marked the item PAID, you should be able to leave FB----i can when the buyer pays another way......or COULD, unless something has been changed since then.


"Some cause happiness wherever they go; others whenever they go" Oscar Wilde

Is this answer useful?
To the top