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If you purchase an item and it doesnt work. The vendor replaces it with another non working item and it is past the 45 days. What can I do?

(1 of 4)
If you purchase an item and it doesnt work. The vendor replaces it with another non working item and it is past the 45 days. What can I do?
Nov 18, 2012 05:42 PM

I purchased a cell phone from a vendor in Sep. Two weeks after I received it it stopped working. I contacted the vendor and they sent a replacement. The same day I received it the phone didnot work. I contacted the vendor and all they wanted to do was replace the battery. The vendor has not provided me a working  phone from day one of the purchase. What can I do since it is now 45 days past the purchase?

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(1 of 4)
If you purchase an item and it doesnt work. The vendor replaces it with another non working item and it is past the 45 days. What can I do?
Nov 18, 2012 05:42 PM

I purchased a cell phone from a vendor in Sep. Two weeks after I received it it stopped working. I contacted the vendor and they sent a replacement. The same day I received it the phone didnot work. I contacted the vendor and all they wanted to do was replace the battery. The vendor has not provided me a working  phone from day one of the purchase. What can I do since it is now 45 days past the purchase?

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(2 of 4)
Re: If you purchase an item and it doesnt work. The vendor replaces it with another non working item and it is past the 45 days. What can I do?
Nov 18, 2012 05:47 PM

If you paid by credit card, contact the CS number on the back and see if you can initiate a charge-back...........BUT they have deadlines to file as well........

 

Once the 45 days of Buyers Protection has lapsed, ebay & paypal are no longer an option to help you.

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(3 of 4)
Re: If you purchase an item and it doesnt work. The vendor replaces it with another non working item and it is past the 45 days. What can I do?
Nov 18, 2012 05:47 PM

How would I report abuse?

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(4 of 4)
Re: If you purchase an item and it doesnt work. The vendor replaces it with another non working item and it is past the 45 days. What can I do?
Nov 18, 2012 05:49 PM

Can I retrack feedback?

 

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