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How can u leave feedback for someone who didn't pay for an item!

(1 of 4)
How can u leave feedback for someone who didn't pay for an item!
Dec 6, 2012 03:38 PM

I had a cust who did not pay for a item I feel I should be able to let others know! The function is disabled and does not allow me to post a negative on the buyers profile since he did not pay!!

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(1 of 4)
How can u leave feedback for someone who didn't pay for an item!
Dec 6, 2012 03:38 PM

I had a cust who did not pay for a item I feel I should be able to let others know! The function is disabled and does not allow me to post a negative on the buyers profile since he did not pay!!

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(2 of 4)
Re: How can u leave feedback for someone who didn't pay for an item!
Dec 6, 2012 03:40 PM

Sellers are  not allowed to  leave negative or neutral FB to buyers, or leave a negative comment in "positive" feedback.

 

This rule has been in effect since the middle of  2008, and leaving negative FB with a green doughnut is a reportable offense.

 

http://pages.ebay.com/help/policies/inappropriate-feedback-comments.html

 

Sellers can, however, issue nonpayment strikes, which are MUCH more effective than is feedback!

 

Although we cannot see the number of Unpaid Item complaints filed against buyers, intelligent sellers can block buyers who have more than one UPI strikes in a whole year!

 

The problems are:

1.  Too many sellers do not know how to issue a strike.

2.  Too many sellers do not know how to block bidders with strikes.

 

Are you in either of those categories?  If so, let us know, and somebody will give you links to the appropriate pages.

 

 

 





Pi's Page A great place for quick answers; no waiting, no voting,
"Do It Yourself": eBay Customer Support .

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(3 of 4)
Re: How can u leave feedback for someone who didn't pay for an item!
Dec 6, 2012 03:55 PM

I'm thinking that you did not open (and successfully close) an 'unpaid item' dispute against the nonpaying buyer.

if you had, you would not be able to leave fb of any kind.

 

you should read this, and if it is not too late...open the UPI dispute today.

 

http://pages.ebay.com/help/policies/unpaid-item.html

 

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(4 of 4)
Re: How can u leave feedback for someone who didn't pay for an item!
Dec 6, 2012 06:23 PM

We get this question several times a day and the answers are always the same.   Pi is right.

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