Skip to main content
eBay

Communication Preferences Grayed out

(1 of 1)
Communication Preferences Grayed out
Feb 13, 2013 07:23 PM

I no longer receive "You Got Paid" emails. First I dont use Paypal but I do have a Merchant Account that I have used since 2010 and always got a notification which showed when and what my customer paid. I went to my account and then the Communications Preferences and there is no "You Got Paid" option to select. There is a Check-Out notification but it is grayed out.

Starting May 1—get up to 2,500 FREE listings* every month with an eBay Stores subscription

eBay has reduced the upfront cost to sell for Store sellers! With eBay’s new everyday rate plans, you get from up to 150 to 2,500 FREE listings* per month—no insertion fees, auction-style or fixed price—with an eBay Stores subscription. You pay a final value fee only when you sell! Plus, the final value fees for Stores have been streamlined to just 5 competitive category-based rates as low as 4%—and never more than 9%—regardless of how you sell.

Learn more about everything eBay Stores have to offer, then use the Fee Illustrator to find the best Store option for you! Watch this tutorial to learn how.

*Pay no insertion fees for your allotted free listings per calendar month. Optional fees, including advanced listing upgrades and supplemental service fees, still apply. Pay final value fees only when you sell. Motors Vehicles, Real Estate, Heavy Equipment, Concession Trailers & Carts, Imaging & Aesthetics Equipment and Commercial Printing Presses are excluded. 12 free pictures does not apply to Motors Vehicles listings. Terms are subject to change. Learn more.

The help content goes in here!
(1 of 1)
Communication Preferences Grayed out
Feb 13, 2013 07:23 PM

I no longer receive "You Got Paid" emails. First I dont use Paypal but I do have a Merchant Account that I have used since 2010 and always got a notification which showed when and what my customer paid. I went to my account and then the Communications Preferences and there is no "You Got Paid" option to select. There is a Check-Out notification but it is grayed out.

3 people have this question.
To the top