Member sold me a counterfeit flash drive. Said she would refund if I sent it back so I did. She didn't refund so I opened a case. I escalated it this morning and customer support closed it this afternoon as "resolved" but no refund and no details. Item was supposedly cover by buyer protection. I went to customer service and tried to appeal or find out details but the "appeal" selection they directed to is nonexistent apparently and further there is just a loop when trying to actually contact someone. Any suggestions other that justlet it go?
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