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Re:How do I file a complaint for non-delivery of a paid item?
Feb 13, 2013 07:27 PM
First if he shipped the item it should have a tracking number on the item he sold you. If there is one just click onto the tracking number. It should give you an idea of when it was shipped and where it is now in transit. If you are out of the country from where your item was shipped it could be being held up in customs. Which means you should get it. Every countries customs department varies and it can take sometime. If this is not the case and it is local meaning the seller lives in the same country. If he actually shipped it will still have a tracking number. If there isn't one you have 45 days ebay buyer protection so on day 44 file "item not received" with ebay and you'll get your money back. But don't go past the 44th day to file. This is from the date you paid for your item.