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elijahmitri (43

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my item won't arrive until after the period when I can dispute a case

Nov 22, 2012 09:06 AM

Hi there I bought an item from ebay, I would like to know if I could still dispute it just in case I don't get since the seller told me in an email that the item will take up to 25 days or more. So after that period and if I still haven't got the item, can I still dispute it? because the delivery time is awefully long. I am not familliar with such time range on ebay.

Please help me with that case, I just wanted to be on the safe side.

Thank you

Eli

1 person has this question.

simba6 (1276

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Re: my item won't arrive until after the period when I can dispute a case

Nov 22, 2012 09:08 AM

No, do not wait. You have to file before the deadline. Sellers have to get the item to you before it passes.

(1 of 1 members found this answer useful)

mrsmtn (961

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Re: my item won't arrive until after the period when I can dispute a case

Nov 22, 2012 09:09 AM

Your deadline for filing a dispute is 45 days. If your item has not arrived by day 43 (to be safe),. file an Item Not Received dispute.

(1 of 1 members found this answer useful)

karl*katz (78

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Re: my item won't arrive until after the period when I can dispute a case

Nov 22, 2012 09:11 AM

Don’t wait too long.

Open an item not received dispute within 40 days and escalate it to a claim as soon as the system will allow.

Do not cancel the dispute for any reason other than receiving your item or a refund.

After a dispute is canceled you can not open a new one.

Because you are in Canada I am posting a link to the Canadian site policy and process.

http://pages.ebay.ca/help/buy/item-not-received.html

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my item won't arrive until after the period when I can dispute a case

my item won't arrive until after the period when I can dispute a case