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Two days ago, I opened a case against a buyer for non payment after two weeks. Now, he emails me to say he cannot afford the item because he lost his job (even though I notice he has some postive feedback the last week on other purchases). What should I do? Should I close the case right away or wait until the four days? If I close early, I think my only reason is that he has paid? Then I won't be able to get my final fees back. If the four days are up, he will have a mark on his record. If he pays and wants a return, that's a mess I don't want either.
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