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Re:I am returning an item I bought last week and I do not know how to Start a Return on Ebay. Any help out there? Thanks!
Feb 10, 2013 08:37 PM
Contact your seller, tell him that you want to return the item for a refund and tell him why you want to return it.
It is better for all concerned if the seller just tells you to return the item for a refund. when you return it, be sure to get delivery confirmation and save that DC number in case you need to prove delivery.
If the item is damaged or Not as Described, you can expect a refund of your original purchase price plus original shipping. If you are simply returning it because of buyer's remorse, the seller only owes you a refund of the purchase price.
Give the seller several days to respond. If you do not hear from him, you can go to the Resolution Center and open a Not as Described case. But do not do that unless the seller refuses to cooperate with you.