Skip to main content
eBay

How can my sister reset her password. She does not remember it.

(1 of 4)
How can my sister reset her password. She does not remember it.
Jan 5, 2013 07:42 PM

My sister in CA forgot her password to ebay.  She answered the questions but ebay said they were not right, but her phone number has not changed.  Anyway is there a phone number that she can call to straighten this out.

Thank you so much,

Jeanne Adams

Starting May 1—get up to 2,500 FREE listings* every month with an eBay Stores subscription

eBay has reduced the upfront cost to sell for Store sellers! With eBay’s new everyday rate plans, you get from up to 150 to 2,500 FREE listings* per month—no insertion fees, auction-style or fixed price—with an eBay Stores subscription. You pay a final value fee only when you sell! Plus, the final value fees for Stores have been streamlined to just 5 competitive category-based rates as low as 4%—and never more than 9%—regardless of how you sell.

Learn more about everything eBay Stores have to offer, then use the Fee Illustrator to find the best Store option for you! Watch this tutorial to learn how.

*Pay no insertion fees for your allotted free listings per calendar month. Optional fees, including advanced listing upgrades and supplemental service fees, still apply. Pay final value fees only when you sell. Motors Vehicles, Real Estate, Heavy Equipment, Concession Trailers & Carts, Imaging & Aesthetics Equipment and Commercial Printing Presses are excluded. 12 free pictures does not apply to Motors Vehicles listings. Terms are subject to change. Learn more.

The help content goes in here!
(1 of 4)
How can my sister reset her password. She does not remember it.
Jan 5, 2013 07:42 PM

My sister in CA forgot her password to ebay.  She answered the questions but ebay said they were not right, but her phone number has not changed.  Anyway is there a phone number that she can call to straighten this out.

Thank you so much,

Jeanne Adams

1 person has this question.
(2 of 4)
Re: How can my sister reset her password. She does not remember it.
Jan 5, 2013 07:43 PM

She can us the contact us tab at the bottom of nearly every ebay page to get a phone number for ebay.


Wish my fingers would pay closer attention to what I spell correctly.

Is this answer useful?
(3 of 4)
Re: How can my sister reset her password. She does not remember it.
Jan 5, 2013 07:48 PM

She can click on the Customer Support link at the top (right) of any eBay page, then select the Contact eBay tab and follow the directions. It will give her a phone number and temporary PIN that will allow her to call eBay Customer Support.

Is this answer useful?
(4 of 4)
Re: How can my sister reset her password. She does not remember it.
Jan 5, 2013 08:51 PM

There is no need to call eBay. Simply click the link immediately below the password box for help with sign-in name or password.

 

If you were to call eBay, that's what they would tell you.

Is this answer useful?
To the top