I tried updating all and it didn't resolve my issue. I still can't print labels from ANY computer I try. I've shut down my store till they can figure it out. There is NO ETA on resolving this for me. I've called every day to see if there is an update and still no resolution to my issue.
I keep contacting them and they still have NO ETA or work around. I have put my shop on vacation until they resolve this. Actually, this has put such a bad taste in my mouth with ebay and their lack of any type of fix, I'm thinking of just closing down for good. I do this on the side and don't have time to stand in line at the post office to get this stuff shipped out.
All I have to say is any member who gets this error (Good Luck) contact ebay or it will never be resolved, it's an issue with your account.
So here is the problem. One of the address lines has too many charactors. If you click the "change" link next to the buyers address you will see the error (why the error message itself couldn't just do that, who knows?) Then just take a portion of the line that is too long and cut and paste it to the next line. Problem solved. This was a nightmare for me too; even now I sometimes forget and have to go to my handy "error number reference book" that I created!
My thoughts are our computers have been hacked, I say so, due to I have received info, email as to my paypal account being given limits...though did not respond and called paypal direct themselves...it was bogus. II aslo have received info to my gmail accoun tha tsomeone from china has tried to access my gmail account twice. From ebay...trt to print labels and a pop up takes over the area where you click to print labels, then all these other thingspop ups all over my ebay page start happening. this is only happening to me on ebay though . Received a msg as to MOZCRT19.dll file missing. If you receive this...do NOT install it!!!
I work on my own computers, though am not the genius of sorts as my partner who passed last year, but will update as I find things out. I will be looking into this further and will update as I find things out.