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Exchange for different size - how do I charge for shipping again?

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Exchange for different size - how do I charge for shipping again?
Dec 8, 2012 05:47 AM

A customer needs to send back an item for a different size.  I'm not sure how to charge him for shipping a package the second time around.  

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(1 of 2)
Exchange for different size - how do I charge for shipping again?
Dec 8, 2012 05:47 AM

A customer needs to send back an item for a different size.  I'm not sure how to charge him for shipping a package the second time around.  

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(2 of 2)
Re: Exchange for different size - how do I charge for shipping again?
Dec 8, 2012 06:04 AM

Hi.  You cannot send another invoice so what you will need to do is log on to pay pal & use the request money tab.   When given a choice to select what the request is for select that it is either for shipping or "other".  Then in the notes to the buyer also state what this is for.

 

Good luck, Jim

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