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Good day. I wanted to tell you that the seller did not send me Sentolli product I had ordered it. What do I do next?

(1 of 4)
Good day. I wanted to tell you that the seller did not send me Sentolli product I had ordered it. What do I do next?
Nov 20, 2012 04:46 AM

Good day. I wanted to tell you that the seller did not send me Sentolli product I had ordered it. What do I do next?

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(1 of 4)
Good day. I wanted to tell you that the seller did not send me Sentolli product I had ordered it. What do I do next?
Nov 20, 2012 04:46 AM

Good day. I wanted to tell you that the seller did not send me Sentolli product I had ordered it. What do I do next?

1 person has this question.
(2 of 4)
Re: Good day. I wanted to tell you that the seller did not send me Sentolli product I had ordered it. What do I do next?
Nov 20, 2012 04:50 AM

Have you contacted the seller? If not, do that first.

 

If you don't receive the item in a reasonable amount of time then file a dispute. If this is being shipped from another country then it can take a while to arrive. You have 45 days of buyer protection. Do not let that time pass by.

 

http://pages.ebay.com/help/buy/item-not-received.html


Sunny “Why do people keep running over a string a dozen times with their vacuum cleaner, then reach down, pick it up, examine it, then put it down to give their vacuum one more chance?” - Unknown

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(3 of 4)
Re: Good day. I wanted to tell you that the seller did not send me Sentolli product I had ordered it. What do I do next?
Nov 20, 2012 05:03 AM

Did you contact the seller?

It's not even 4 weeks--be a little more patient.. If no item in another week or so, you can file a dispute.

(4 of 4)
Re: Good day. I wanted to tell you that the seller did not send me Sentolli product I had ordered it. What do I do next?
Nov 20, 2012 07:20 AM
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