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purchased a item from a seller.the item i learned today was damaged in transit by fedex.who to go after seller or fedex?

(1 of 5)
purchased a item from a seller.the item i learned today was damaged in transit by fedex.who to go after seller or fedex?
Dec 17, 2012 06:49 PM

batteries double a batteries in pack i guess i did not receive yet seller says damaged,fedex also says damaged in transit. who is responsible for getting me the batteries.i have already paid the seller. i need help with this!

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(1 of 5)
purchased a item from a seller.the item i learned today was damaged in transit by fedex.who to go after seller or fedex?
Dec 17, 2012 06:49 PM

batteries double a batteries in pack i guess i did not receive yet seller says damaged,fedex also says damaged in transit. who is responsible for getting me the batteries.i have already paid the seller. i need help with this!

1 person has this question.
(2 of 5)
Re: purchased a item from a seller.the item i learned today was damaged in transit by fedex.who to go after seller or fedex?
Dec 17, 2012 07:03 PM

You don't "go after" anybody right now if you haven't received the package.

(3 of 5)
Re: purchased a item from a seller.the item i learned today was damaged in transit by fedex.who to go after seller or fedex?
Dec 17, 2012 07:03 PM

The seller should refund you in full.


There will be an answer, Let It Be.

Is this answer useful?
(4 of 5)
Re: purchased a item from a seller.the item i learned today was damaged in transit by fedex.who to go after seller or fedex?
Dec 17, 2012 07:06 PM

Once you get the package (if FedEx delivers it), then check it out and contact the seller if necessary. Or if package gets returned to seller, remind him you need your refund.

>>>i have already paid the seller.<<<

I should hope so. that's how buying an item and the seller shipping it works.

(5 of 5)
Re: purchased a item from a seller.the item i learned today was damaged in transit by fedex.who to go after seller or fedex?
Dec 17, 2012 09:46 PM

If you get the package, take pictures of the box and the damage to it and the item if it shows it is broken. 

 

Learn how to handle problems with your ebay purchases

Read ebay Buyer Protection

http://pages.ebay.com/coverage/index.html

http://pages.ebay.com/help/buy/protection-programs.html

http://pages.ebay.com/help/buy/protecting.html

http://pages.ebay.com/education/gettingstarted/safetrading

 

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