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Hi printed a shipping label & then due to something changing, the transaction did not complete & all money paid was refunded through Paypal. I need to void the shipping label & get the money refunded to me. It says I have 5 days to void the label, and I am within that window. However, I can't find where to void it. When I bring up the screen for the label it says to void or reprint, visit the detail screen, so I do but it doenst give me an option to void. Where or how can I void an unused shipping label? I've looked in ebay and paypal screens and can't find anything. HELP! I don't want to lose my window of opportunity to void it.
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