i need to refund someone that did not receive there item, do i also have to refund them the delivery back also.thanks: Answer Center: eBay Answer Center

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(1 of 3)

i need to refund someone that did not receive there item, do i also have to refund them the delivery back also.thanks

Feb 22, 2013 01:29 PM

i need to refund someone that did not receive there item, do i also have to refund them the delivery back also.thanks

1 person has this question.

(2 of 3)

Re:i need to refund someone that did not receive there item, do i also have to refund them the delivery back also.thanks

Feb 22, 2013 01:31 PM

Of course. If they didn't receive their item, why wouldn't their whole payment be refunded?

But how long has it been? What does the Delivery Confirmation say?

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(3 of 3)

Re:i need to refund someone that did not receive there item, do i also have to refund them the delivery back also.thanks

Feb 22, 2013 02:53 PM

You can you refund their return shipment of they didn't receive their item and they can't possibly return it if they didn't get it?

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