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I ordered six items, one item is missing, what do I do?
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I ordered six items, one item is missing, what do I do?

Original Question
sakibthegreat786 (4) View Listings
sakibthegreat786
(1 of 6)
I ordered six items, one item is missing, what do I do?
Feb 18, 2013 09:36 AM

I ordered six items, one item is missing, what do I do?
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sakibthegreat786 (4) View Listings
sakibthegreat786
(1 of 6)
I ordered six items, one item is missing, what do I do?
Feb 18, 2013 09:36 AM

I ordered six items, one item is missing, what do I do?

1 person has this question.
pewd1 (432 ) View Listings
pewd1
 
(2 of 6)
Re:I ordered six items, one item is missing, what do I do?
Feb 18, 2013 09:38 AM

Why are you asking here? 

Did you contact the seller?  What did they say?

Click 'customer support' upper right, type 'contact seller' into the search box, press the enter key.

http://pages.ebay.com/help/buy/questions/contact-seller.html

 


Upper right corner on this page, click 'customer support'. Type your question into the input box, and click the 'search' button. This will answer 99% of all questions posted on this board.

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(1 of 5 members found this answer useful)
thetreasurehound1 (177 ) View Listings
thetreasurehound1
 
(3 of 6)
Re:I ordered six items, one item is missing, what do I do?
Feb 18, 2013 09:42 AM

Hi sakib -  Contact the seller and tell them.  Give them a little time to respond, many sellers don't do ebay full time.  It's the seller's responsibility to make it right.  If they won't,  you would have to file a dispute.  You have 45 days to do that, watch your timeline carefully.  Hopefully you won't have to do that.  Come back here if you need to.


When you're a Southerner you don't ask if there are crazy people in your family, you just ask which side they're on.

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(3 of 3 members found this answer useful)
sunnysouth1 (269 ) View Listings
sunnysouth1
 
(4 of 6)
Re:I ordered six items, one item is missing, what do I do?
Feb 18, 2013 09:53 AM

"Why are you asking here?"


Hmmm...OP is asking here because this is the Answer Center.

 

Sakibthegreat, as said contact the seller and give them time to respond. If no response then file a dispute in the Resolution Center.


Sunny "There cannot be a crisis next week. My schedule is already full." Henry A. Kissinger

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(4 of 4 members found this answer useful)
auntella (91 ) View Listings
auntella
 
(5 of 6)
Re:I ordered six items, one item is missing, what do I do?
Feb 18, 2013 10:14 AM

If the seller doesn't communicate with you, you can open a case in the Resolution Center.

 

Find out how to do that at this page

http://pages.ebay.com/coverage/BuyerProtectionForBuyers.html
buyorsell888 (123 ) View Listings
buyorsell888
 
(6 of 6)
Re:I ordered six items, one item is missing, what do I do?
Feb 18, 2013 10:45 AM

If the seller does not respond you would open a Significantly Not As Described case IF you made one payment and it should have been in the same box as the others.

 

IF you made separate payments it should have been shipped separately.

 

You would file Item Not Received in that case.


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