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a buyer does not want his item. How do I get credit from Ebay

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a buyer does not want his item. How do I get credit from Ebay
Nov 13, 2012 03:53 PM

How do I get my E-bay fees refunded?

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(1 of 2)
a buyer does not want his item. How do I get credit from Ebay
Nov 13, 2012 03:53 PM

How do I get my E-bay fees refunded?

1 person has this question.
(2 of 2)
Re: a buyer does not want his item. How do I get credit from Ebay
Nov 13, 2012 04:04 PM

If you want your Final Value Fees refunded, and the ability to make a Second Chance Offer, or relist correctly,  you must do one of the following:

 

1. Complete the Unpaid Item process  (usually preferred)

 or

2. Convince the buyer to agree to a Cancellation Request,

 

Both options are available in the eBay Resolution Center

 

Here is a comparison of the timelines, pros, and cons of filing an Unpaid Item (UPI) report versus a Cancellation Request (CR)

http://www.pirsquare.notlong.com/upi_or_cancel.html

 

 

Also consider putting the bad  bidder on your Blocked Bidders List.  (Stop back here for more information if you need to learn how to do that).

 





Pi's Page A great place for quick answers; no waiting, no voting,
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