I sold some items on eBay and the overseas buyer claimed they never got the item and filed a dispute with eBay. I was out of town and didn't know about the dispute until I came home 8 days later. By then, the dispute was closed and eBay had refunded the buyer from eBay's own money since there was no money in my Paypal account. I called eBay and faxed then the signature proof that the buyer got the item and signed for it, but eBay refuses to credit me the money since I didn't respond to the initial case. eBay acknowledges that the item was delivered to the buyer, but eBay says they can't force the buyer to pay the money back, so I'm held liable. The buyer gets the item, plus the money back! Wow! How can I respond if I'm out of town? What can I do?
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