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Had an obvious fake buyer win, I tried to cancel, buyer not responding, how long do I have to wait?

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Had an obvious fake buyer win, I tried to cancel, buyer not responding, how long do I have to wait?
Feb 4, 2013 05:20 AM

I tried to cancel a transaction where it was an obvious fake buyer (0 feedback, buying from a country outside of where I ship). Now the case is just sitting on his end waiting for a response. I cant open another case for unpaid item. Ebay already charged me for final value fee. How / when can I get that back?

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(1 of 4)
Had an obvious fake buyer win, I tried to cancel, buyer not responding, how long do I have to wait?
Feb 4, 2013 05:20 AM

I tried to cancel a transaction where it was an obvious fake buyer (0 feedback, buying from a country outside of where I ship). Now the case is just sitting on his end waiting for a response. I cant open another case for unpaid item. Ebay already charged me for final value fee. How / when can I get that back?

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(2 of 4)
Re:Had an obvious fake buyer win, I tried to cancel, buyer not responding, how long do I have to wait?
Feb 4, 2013 05:29 AM

Fake buyer??? No, that's called a new, international buyer.

What case did you file that you need to wait for him?  If you set a Request to Cancel ( the wrong procedure) you can close it yourself after 7 days with no response.

Next time file the correct dispute:

http://pages.ebay.com/help/sell/unpaid-items.html


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(3 of 4)
Re:Had an obvious fake buyer win, I tried to cancel, buyer not responding, how long do I have to wait?
Feb 4, 2013 05:30 AM

Well, you chose to file to cancel the transaction, so now you just wait until either he responds to it,  or you close it after 7 days. If he comes to life, and decides to decline the request, you won't get your FVF back (even though he still might not pay), and he gets off scot-free to that.

You can't change to UPI. Is there some reason you didn't file that in the first place?

(4 of 4)
Re:Had an obvious fake buyer win, I tried to cancel, buyer not responding, how long do I have to wait?
Feb 6, 2013 05:23 AM

I originally tried to cancel the transaction because I knew it was fake. I didnt know Id be waiting on it.

 

Anyway its been over 7 days, and the case is still opened. status is: Awaiting buyer's action. It doesnt look like I can cancel it myself anywhere.

 

I thought it closed after a week or Id be able to close it? Is there any way to get credited?

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