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I refunded a buyer 15 days ago and he has not returned my item yet. What do I do?

(1 of 5)
I refunded a buyer 15 days ago and he has not returned my item yet. What do I do?
Jan 18, 2013 08:10 PM

My problem buyer outbid 34 other bidders on a playstation 3 that said in the description..."be warned i do not know if this item works i did not purchase it i won it in a card game i dont k ow if it even powers up all sales final" he received the item then said it o ly worked fir an hour and filed an item notas described. somehow i lost and was told to refund. i did.on the 4th it is now 18th and nothing has been mailed yet. he got a tracking number and then kept the item...

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(1 of 5)
I refunded a buyer 15 days ago and he has not returned my item yet. What do I do?
Jan 18, 2013 08:10 PM

My problem buyer outbid 34 other bidders on a playstation 3 that said in the description..."be warned i do not know if this item works i did not purchase it i won it in a card game i dont k ow if it even powers up all sales final" he received the item then said it o ly worked fir an hour and filed an item notas described. somehow i lost and was told to refund. i did.on the 4th it is now 18th and nothing has been mailed yet. he got a tracking number and then kept the item...

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(2 of 5)
Re:I refunded a buyer 15 days ago and he has not returned my item yet. What do I do?
Jan 18, 2013 08:15 PM

Well, did it really matter? You said you didn't know if it worked or not.

You shouldn't have described so inadequately--an item either works or it doesn't.

Anyway, you shouldn't have refunded until you got the item back. Now nothing can force the buyer to return.

(3 of 5)
Re:I refunded a buyer 15 days ago and he has not returned my item yet. What do I do?
Jan 18, 2013 08:15 PM

And you refunded first why??  Always wait to get the item back first.

 


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(4 of 5)
Re:I refunded a buyer 15 days ago and he has not returned my item yet. What do I do?
Jan 18, 2013 08:18 PM

You are not supposed to refund until you receive the returned item.

 

Now the buyer has no incentive to return it.


There will be an answer, Let It Be.

(5 of 5)
Re:I refunded a buyer 15 days ago and he has not returned my item yet. What do I do?
Jan 18, 2013 08:22 PM

"somehow i lost and was told to refund."

 

eBay would not tell you to refund until the item was returned.

 

However, if it's as bad as you say, don't worry about it.

 

This statement cannot be enforced so why put something like this in your terms?. Makes you look clueless.

 

"ATTENTION EBAYERS!If you have had 2 or more negative feedbacks in the last 6 months please message me before bidding."

 

You can block bidder/buyers with 2 or more strikes on their account in the last 12 months and you can block bidder/buyers with -1 FB.


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