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Relist an unpaid item

(1 of 5)
Relist an unpaid item
Nov 22, 2012 09:53 AM

So do I have to wait 8 days to repost an unpaid item? It seems likes eBay policy wants you to wait 4 days to open a case then wants you to wait another 4 days for payment? I want to repost my item ASAP.

thx

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(1 of 5)
Relist an unpaid item
Nov 22, 2012 09:53 AM

So do I have to wait 8 days to repost an unpaid item? It seems likes eBay policy wants you to wait 4 days to open a case then wants you to wait another 4 days for payment? I want to repost my item ASAP.

thx

3 people have this question.
(2 of 5)
Re: Relist an unpaid item
Nov 22, 2012 09:55 AM

That is the Unpaid Item dispute procedure, so yes you do have to wait to re-list.

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(3 of 5)
Re: Relist an unpaid item
Nov 22, 2012 09:56 AM

If you want to relist quicker, you can file for a Transaction Cancellation, but the buyer would have to agree to it so you can get your Final Value Fee credit. If they do not agree to the cancellation, you will not get your fee credit.

 

If it were me, I would file the UPI so the non-paying buyer gets a strike on their account.


There will be an answer, Let It Be.

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(4 of 5)
Re: Relist an unpaid item
Nov 22, 2012 09:57 AM

It seems likes eBay policy wants you to wait 4 days to open a case then wants you to wait another 4 days for payment?

 

Yep.  Those are the rules for an Unpaid Item case.

There are different rules for a Cancellation Request.

 

What would you do if you relisted, and the original bidder AND the new bidder both paid?

 

Think about that, as you read the following:

 

If you want your Final Value Fees refunded, and the ability to make a Second Chance Offer, or relist correctly,  you must do one of the following:

 

1. Complete the Unpaid Item process  (usually preferred)

 or

2. Convince the buyer to agree to a Cancellation Request,

 

Both options are available in the eBay Resolution Center

 

Here is a comparison of the timelines, pros, and cons of filing an Unpaid Item (UPI) report versus a Cancellation Request (CR)

http://www.pirsquare.notlong.com/upi_or_cancel.html

 

 

Also consider putting the bad  bidder on your Blocked Bidders List.  (Stop back here for more information if you need to learn how to do that ... in fact, it would be courteous if you let us know you read any of the answers to your question).

 





Pi's Page A great place for quick answers; no waiting, no voting,
"Do It Yourself": eBay Customer Support .

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(5 of 5)
Re: Relist an unpaid item
Nov 22, 2012 09:59 AM

There is nothing stopping you from relisting now, but you run the very real risk of the original buyer paying and then you may have sold to another buyer. This can get you negative feedback, low DSR's and being reported as a non-performing seller. You don't want that.

 

File the Unpaid Item dispute in the Resolution Center and let that complete. The UPI is designed to prompt the buyer to pay so you may actually get paid.


Sunny “Why do people keep running over a string a dozen times with their vacuum cleaner, then reach down, pick it up, examine it, then put it down to give their vacuum one more chance?” - Unknown

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