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Is anyone else having problems with processing a shipping label? I am getting an error code and the price is not showing up.

(1 of 2)
Is anyone else having problems with processing a shipping label? I am getting an error code and the price is not showing up.
Dec 4, 2012 05:57 AM

Help I am not sure if this is an eBay issue or mine. I am getting error code and a # along with no price showing when I save it. Not showing up on the pay and print side?

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(1 of 2)
Is anyone else having problems with processing a shipping label? I am getting an error code and the price is not showing up.
Dec 4, 2012 05:57 AM

Help I am not sure if this is an eBay issue or mine. I am getting error code and a # along with no price showing when I save it. Not showing up on the pay and print side?

1 person has this question.
(2 of 2)
Re: Is anyone else having problems with processing a shipping label? I am getting an error code and the price is not showing up.
Dec 4, 2012 06:47 AM

eBay has been having major issues lately, and this shipping label problem seems to be related to their recent 'new' update.  We have two accounts.  Had the 'new' update rolled out on one account around the middle of November.  Same day we started having the shipping label problem.  The other account had no problems printing shipping labels.  Had the 'new' update rolled out on the other account on December 1st.  Lo and behold, that account started developing shipping label problems on December 1st.  eBay is telling telling us that the problem has nothing to do with the 'new' update, yet problem started right away after getting the 'new' update.  Call eBay and let them know you are having the problem.  The more accounts they have on the list with the problem, the easier it is for them to find out similarities on the accounts, and maybe the technical support company eBay has now turned the problem over to will be able to more quickly get the issue resolved.  You might also mention to eBay when calling that it might be a good idea for eBay to thoroughly test any updates and make sure there are no bugs before pushing any updates out to the eBay Community.  We are eBay's customers, and we deserve better service than this! 

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