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item not recieved case problem

(1 of 3)
item not recieved case problem
Jan 18, 2013 09:20 PM

i'm having problems in resolutions, i have items no shipped to me, and i'm not able to finish filling out the sheet for ebay to help me..when i go to send, it just sits there.wont start a case..i've got like 6 items i havent recived, and cant start a case on seller, any help please contact me, thanks

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(1 of 3)
item not recieved case problem
Jan 18, 2013 09:20 PM

i'm having problems in resolutions, i have items no shipped to me, and i'm not able to finish filling out the sheet for ebay to help me..when i go to send, it just sits there.wont start a case..i've got like 6 items i havent recived, and cant start a case on seller, any help please contact me, thanks

1 person has this question.
(2 of 3)
Re:item not recieved case problem
Jan 18, 2013 10:01 PM

How long has it been? You have to wait until past the expected delivery date before you can open a case. Do you have a tracking number? What is the item # and track #, maybe we can help if we have more details.

 

Good Luck


Treat every customer like they are your best friend & treat every package like it's fine china.

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(3 of 3)
Re:item not recieved case problem
Jan 18, 2013 11:42 PM

Before you can file/open a case/claim you must first contact the Seller.

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