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I purchased a e-gift certificate from ebay and the recipient did not receive it. What do I do?

(1 of 3)
I purchased a e-gift certificate from ebay and the recipient did not receive it. What do I do?
Jan 5, 2013 08:27 PM

I purchased an ebay e-gift certificate before Christmas and just checked in with the person I sent it to and they have not received it. I went to paypal and the transaction has cleared. I tried to use their resolution center and they will not do anything with ebay certificate sales, yet they took my money. Has anyone had this happen and did they get it resolved?

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(1 of 3)
I purchased a e-gift certificate from ebay and the recipient did not receive it. What do I do?
Jan 5, 2013 08:27 PM

I purchased an ebay e-gift certificate before Christmas and just checked in with the person I sent it to and they have not received it. I went to paypal and the transaction has cleared. I tried to use their resolution center and they will not do anything with ebay certificate sales, yet they took my money. Has anyone had this happen and did they get it resolved?

1 person has this question.
(2 of 3)
Re: I purchased a e-gift certificate from ebay and the recipient did not receive it. What do I do?
Jan 5, 2013 08:33 PM
(3 of 3)
Re: I purchased a e-gift certificate from ebay and the recipient did not receive it. What do I do?
Jan 5, 2013 08:35 PM

How did you send it? If you mailed it, did you purchase insurance? If it was delivered online, make sure it went to the correct email address. You may have typed in an error for the address.

 

A lost gift certificate in the mail will not be recoverable without insurance.

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