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I have returned all items to seller, after returning those items the seller didn't reply me

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I have returned all items to seller, after returning those items the seller didn't reply me
Feb 28, 2013 12:17 PM

I bought wrong item due to an error and I have returned all my items to seller using Express Shipping with Tracking number, already the seller agree to accept the return within 14 days. But after returning those items i cant contact the seller, actually the seller didn't reply me, now 5 days past, i am sure now the seller has received the package because i use Express Shipping. 

 

And below is the seller return policy:

"If you do not like the item for any reason, simply return the item in the original unopened packing within 14 days. We will be glad to return your full purchase amount."

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(1 of 3)
I have returned all items to seller, after returning those items the seller didn't reply me
Feb 28, 2013 12:17 PM

I bought wrong item due to an error and I have returned all my items to seller using Express Shipping with Tracking number, already the seller agree to accept the return within 14 days. But after returning those items i cant contact the seller, actually the seller didn't reply me, now 5 days past, i am sure now the seller has received the package because i use Express Shipping. 

 

And below is the seller return policy:

"If you do not like the item for any reason, simply return the item in the original unopened packing within 14 days. We will be glad to return your full purchase amount."

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(2 of 3)
Re:I have returned all items to seller, after returning those items the seller didn't reply me
Feb 28, 2013 12:18 PM

Open a case in the Resolution Center


Know these 4 things:
1) Buyer Protection - 45 days to file a claim
2) Auctions are binding contracts
3) Click on Customer Support to find all answers
4) Problems are resolved in the Resolution Center

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(3 of 3)
Re:I have returned all items to seller, after returning those items the seller didn't reply me
Feb 28, 2013 12:30 PM

I'm not familiar with the postal system in the Maldives, but does your Express shipping include an online viewable tracking feature that shows the seller actually received the package?

 

You can open an Item Not As Described dispute with eBay for up to 45 days of your cleared payment.

 

If you're within this time-frame, and you have the proof the seller received the package, you should be able to win a full refund.

 

http://pages.ebay.com/help/buy/item-not-received.html


Graciously Grin When You Growl

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