Skip to main content
eBay

Answer Center

The Answer Center is the place for eBay buyers and sellers to ask fellow members questions about buying and selling on eBay. You can also share tips and information that you feel will be useful to fellow members.

To answer a question [members with 10+ Feedback] can log-in and select the ''Answer'' link beneath each question. Each thread is limited to 10 replies, to keep responses focused and concise. Answers may be rated for usefulness by the member who asked the question, or other viewers who found the information helpful.

Please adhere to the eBay Board usage policy when using the Answer Center.

Regards,
The eBay Community Team

Please enter a question before searching.
Type your question below to see if a similar question gives you an answer.
Or go directly to post a New Question.
Look in:
Similar Questions
tip text goes in here!
Cancel
Share your knowledge with other users...

Publish your advice.
Subscribe to my question: notify me of answers or comments.
Important: If your question is answered to your satisfaction, please let others know by clicking the "Yes" button next to "Does this reply answer your question?"
 
The help content goes in here!
Sort By:
Page: 6171 of 6582
katschaefer
The author of this question has not yet selected an answer as having resolved the question.

shipping

I am angry as I recently moved.  I made a purchase and told the seller that I moved and what my new address was..She was not so very plesant and now I do not know if I will receive my package  Seller says she will send to address listed regardless of note. What is the point in making notes if the seller does not even care to look at it or deal with it? .Is it worth it to me?  I highly doubt it...I could pay 5 dollars more at my local health store and not deal with any hastles from any one on... more…
4 Answers 1 Comment 223 Views
johnnyp50-2009
The author of this question has indicated that a satisfactory answer has been provided.

sold item

for instance, when I do a search for completed items, and the results show,in green that item # 270958526449 sold for $4000 but when I go to the original listing for that item, it shows that it sold for $3700......why?
1 Answer No Comments 130 Views
brianandshalona2012
The author of this question has indicated that a satisfactory answer has been provided.

Unjustified negative feedback

I have a buyer who purchased an item on 10 June 2012.  I shipped the item on the same day and she received the item on 13 June 2012.  On 14 June 2012 that buyer left a negative remark "slow".  I contacted her and asked politely what was it she felt was negative or slow about our transaction and have not gotten a response.  Still being very new on ebay, this comment has drastically affected my rating.  I do not see how this particular transaction could have been any faster.  Three days between... more…
5 Answers 1 Comment 421 Views
dogmosaic
The author of this question has not yet selected an answer as having resolved the question.

Where is the "appeal" tab in ebay resolution center?

Hi, ebay resolution just closed my unrefunded item case.  They stated it is closed because I didn't have return permission or delivery confirmation.  I have return confirmation stated in the emails I exhanged with seller and I have delivery confirmation that item was delivered back to seller.  she claims she didn't get it and won't refund $255.00. How do I appeal ebays decision as their denial reasons stated are not accurate.  Do I have a hope? more…
0 Answers 3 Comments 305 Views
mjonesok
The author of this question has indicated that a satisfactory answer has been provided.

Can I exchange messages with a blocked buyer?

I have a difficult buyer.  Won an auction for item not compatible with his computer, is now claiming we deceived him on description which WE DID NOT.  Wants full refund including shipping without returning item, says costs to much for return postage.  Our return policy is clearly stated, but he has opened a case with Ebay because we refused to refund unless he returns item.  I want to block him from bidding, but want to be sure we can still message if we block.....Thanks more…
3 Answers 2 Comments 315 Views
jadekaixin
The author of this question has not yet selected an answer as having resolved the question.

Second chance offer

How does the second chance offer work?
0 Answers No Comments 319 Views
crazyacre
The author of this question has not yet selected an answer as having resolved the question.

Blocked someone from bidding om my products.

I blocked someone from bidding on my items but have finnally worked out thje issues with him. My dilemma is I don't remember how I blocked him and how to unblock him now. Can You HELP ????    Please   Thank You  
2 Answers No Comments 150 Views
colonial*md
The author of this question has not yet selected an answer as having resolved the question.

Lost in Mail Refund

I refunded an International purchase about 40 days after the item was shipped because the item was lost in the mail. Well the item finally arrived. I haven't heard from the buyer about payment, so I am out the shipping cost and the item cost along eBay fees. eBay denied a fee credit.   This is the second time this has happened to me. Fortunately the first buyer sent me a payment after the item arrived.   What is the time limit to refund someone when an International shipment is lost in the... more…
0 Answers 6 Comments 325 Views
scorn411959
The author of this question has not yet selected an answer as having resolved the question.

paid for item that did not exist

i ordered  a item and paid thru paypal  seller accepted payment the posted item no longer available how do i get my money back?
1 Answer 2 Comments 278 Views
maryburner
The author of this question has not yet selected an answer as having resolved the question.

Bill paying

I pay WebMoney?
1 Answer 1 Comment 126 Views
mapleorchid
The author of this question has not yet selected an answer as having resolved the question.

What is a promising niche for a new seller?

I am 5thinkinbg of starting an ebay business.  What is a promising niche for a new seller and what evidance is there for that niche. Thanks so much!
4 Answers 1 Comment 221 Views
papabob
The author of this question has not yet selected an answer as having resolved the question.

how to cancel a bid

How do I cancel a bid. I bid more than I intended to.
2 Answers No Comments 201 Views
elampstore
The author of this question has not yet selected an answer as having resolved the question.

payment I received was reversed by the buyer’s bank

I shipped out the item which the buyer bought from me last week.   But yesterday, paypal hold this sum because the buyer's bank   want to reverse.   I provided the shipping label to paypal which I paid at USPS store.   Have I chance to win this dispute?   The buyer received the item yesterday according to the tracking number service.   Thanks very much. (It was the first time that it occured to me.)       more…
1 Answer 1 Comment 221 Views
johnnyp50-2009
The author of this question has not yet selected an answer as having resolved the question.

sold price

why, when I look at completed listings, will it display one sold price but when I look at that listing it shows that it sold for a lower price?
0 Answers 1 Comment 194 Views
woodyb12
The author of this question has indicated that a satisfactory answer has been provided.

Feedback questions

A couple thigs I'm curious about - If as a buyer, I communicate well and pay immediately - Have I not met my obligations as a buyer and am therefore entitled to positive feedback? It seems as if sellers (I sell here too, but leave positive feedback as soon as the buyer has met their obligations) withhold feedback until it's left for them. If they have not met their obligations as a seller and are left negative feedback as a result - No feedback is left for the buyer - even though they've done... more…
6 Answers 3 Comments 319 Views
silke2530
The author of this question has not yet selected an answer as having resolved the question.

how do you track your package

How am i supposed to track my package
2 Answers 1 Comment 2,285 Views
octo1654
The author of this question has not yet selected an answer as having resolved the question.

How do I retract a bid?

I placed a bid on an item in error - the auctiion has not yet ended.  How do I cancel my bid?  
3 Answers 2 Comments 262 Views
art22cook
The author of this question has not yet selected an answer as having resolved the question.

Pay bill

Hi,   I tried to pay on credit card, but no one answered.  160802192418 - Price: US $0.99 Quantity:1   Where can I pay?  Thanks.   Michael more…
1 Answer No Comments 154 Views
raineytrav
The author of this question has not yet selected an answer as having resolved the question.

selling

im moveing n gettin rid of tons of clothing, how do i get to sell more then 10 iteams a month!?
1 Answer 1 Comment 130 Views
wings1947
The author of this question has not yet selected an answer as having resolved the question.

Auction Bidding

In errror I bought a charm, not realizing it was not genune Pandora. There is a bid below mine.  Will it hurt me by not completing the sale.  I am fairly new to eBay with only 14 transacttions; I just erred.   Thank you.   more…
1 Answer 1 Comment 163 Views
john62544
The author of this question has not yet selected an answer as having resolved the question.

My Feedback Rating

Hi From john62544.     Please tell me how my Feedback Rating went from 100 Percent Positive to 0 percent simply because I have not sold anything in the past 12 months. I worked very hard to achievie the 100 Percent Positive Feedback rating over the years, the 0 Percent Feedback makes me look like some kind of a not so honest seller or buyer.     I would like to have this corrected ASAP, this is VERY IMPORTANT to me.     Thank You     John Eberle   more…
2 Answers No Comments 243 Views
vegosdaughter12
The author of this question has not yet selected an answer as having resolved the question.

promotional flyer

I stumbled apon a great thing and I don't know how I did it. Maybe someone can help me.... I've been printing my flyer and having to cut off the the extra junk that appears on the page, today I somehow got just my flyer to show on the pc screen with nothing else and it printed out beautifully on 2 pieces of paper. No cutting the unwanted info!! I've edited the page set-up to where everything says empty, but it was still printing all the extra stuff until I did whatever I did today. I'm not... more…
0 Answers 4 Comments 127 Views
asaph10
The author of this question has not yet selected an answer as having resolved the question.

Keep getting ' shortened URL ' message: the solution

I keep getting the message "We’ve noticed that your listing included a shortened URL. eBay no longer permits shortened URLs..." whilst trying to list my item.   Problem is: there are no urls, no email addresses, NOTHING such in my listing.   I called Ebay support. Spent 45 minutes on the phone with them. They were able to look at my unpublished listing. They "re-tabulated" my listing without changing any words in it.   Go figure.   But call them anyway. It will work. more…
1 Answer 1 Comment 195 Views
coldcuts1122369d2
The author of this question has not yet selected an answer as having resolved the question.

bidding

I would like to receive text message alerts to bid higher when I'm bidding on an item.
3 Answers No Comments 101 Views
Starting May 1—get up to 2,500 FREE listings* every month with an eBay Stores subscription

eBay has reduced the upfront cost to sell for Store sellers! With eBay’s new everyday rate plans, you get from up to 150 to 2,500 FREE listings* per month—no insertion fees, auction-style or fixed price—with an eBay Stores subscription. You pay a final value fee only when you sell! Plus, the final value fees for Stores have been streamlined to just 5 competitive category-based rates as low as 4%—and never more than 9%—regardless of how you sell.

Learn more about everything eBay Stores have to offer, then use the Fee Illustrator to find the best Store option for you! Watch this tutorial to learn how.

*Pay no insertion fees for your allotted free listings per calendar month. Optional fees, including advanced listing upgrades and supplemental service fees, still apply. Pay final value fees only when you sell. Motors Vehicles, Real Estate, Heavy Equipment, Concession Trailers & Carts, Imaging & Aesthetics Equipment and Commercial Printing Presses are excluded. 12 free pictures does not apply to Motors Vehicles listings. Terms are subject to change. Learn more.

  • We believe people are basically good.
  • We believe everyone has something to contribute.
  • We believe that an honest, open environment brings out the best in people.
  • We recognize and respect everyone as an individual.
  • We encourage you to treat others the way you want to be treated.
  • Further links:
    Boards Guidelines
    Groups Guidelines

To the top