Skip to main content
eBay

Answer Center

The Answer Center is the place for eBay buyers and sellers to ask fellow members questions about buying and selling on eBay. You can also share tips and information that you feel will be useful to fellow members.

To answer a question [members with 10+ Feedback] can log-in and select the ''Answer'' link beneath each question. Each thread is limited to 10 replies, to keep responses focused and concise. Answers may be rated for usefulness by the member who asked the question, or other viewers who found the information helpful.

Please adhere to the eBay Board usage policy when using the Answer Center.

Regards,
The eBay Community Team

Please enter a question before searching.
Type your question below to see if a similar question gives you an answer.
Or go directly to post a New Question.
Look in:
Similar Questions
tip text goes in here!
Cancel
Share your knowledge with other users...

Publish your advice.
Subscribe to my question: notify me of answers or comments.
Important: If your question is answered to your satisfaction, please let others know by clicking the "Yes" button next to "Does this reply answer your question?"
 
The help content goes in here!
Sort By:
Page: 6185 of 6577
tim21_1
The author of this question has not yet selected an answer as having resolved the question.

Do any freight forwarding companies send "hazardous" goods?

Apparantly USPS won't touch them, so do any FFC handle them? I can't get my head around how people buy things like aerosol cans or nail polish, they have to travel from country to country somehow.....   One more question (very stupid I know), how do I answer someones question on here? I can't see any way to do it. Do I need a certain amount of feedback to be able to do that?   Thank you. more…
2 Answers 3 Comments 230 Views
valerjan872
The author of this question has not yet selected an answer as having resolved the question.

7 inch TouchScreen Double Din DVD Car Audio Player iPod

if my item dont come before 15th,how i can my money???
1 Answer 1 Comment 163 Views
thaochu
The author of this question has not yet selected an answer as having resolved the question.

I want cancel the item but I don'd know how ! Help me please

I want cancel the item I did order, but I don't know how to do, I need your help. Thanks so much.
2 Answers No Comments 249 Views
topcat2hp
The author of this question has not yet selected an answer as having resolved the question.

261037744358

The seller of this item ended the listing with less than a minute. I was going to bid on it. The item is listed as ended early because it was sold. The item was then later put up for auction by the same seller at a higher buy it now price. I believe it to be fraudulent to end an auction early, because the bidding isn't going your way. it is also a lie that the item was sold when the seller obviously listed later that day. more…
4 Answers 2 Comments 250 Views
facebookobrayan
The author of this question has indicated that a satisfactory answer has been provided.

Sold item payment pending

Hey I just recently sold a pair of shoes, the person that purchased it immedietly paid.i go on my paypal and it says I received the payment but the balance is in 0.00 because his payment is pending.i can't ship till I transfer the money to my bank and I can't do that because the payment is pending.please help me out on what I'm suppose to do more…
4 Answers 3 Comments 885 Views
1369rhd
The author of this question has not yet selected an answer as having resolved the question.

ebay gift card

how do i check the balance on my ebay gift card?
1 Answer No Comments 174 Views
xiaoxiaosamuer
The author of this question has not yet selected an answer as having resolved the question.

Quantity of Auction

Why can I only sell 1 quantity in my auction forum even though I still have not reached selling amount limits?
3 Answers No Comments 145 Views
tim21_1
The author of this question has not yet selected an answer as having resolved the question.

Is there any point to join ebay if you're an international buyer?

I have been browsing stuff on here for the last half a year and the majority of sellers don't want to deal with anyone outside the US, they won't even let them contact them. So is it really worthwhile trying to use ebay if you're from another country?
1 Answer 2 Comments 180 Views
4523golf
The author of this question has not yet selected an answer as having resolved the question.

shipping costs

The shipping cost on my post is wrong.  How do i change it. I am selling a complete set of golf clubs.
4 Answers No Comments 237 Views
mrjinjin
The author of this question has not yet selected an answer as having resolved the question.

Package lost or just delayed?

Hey there. So heres my problem. Little more than a week ago, I dropped off a item which is about $50. For some reason, the delivery confirmation on the package has not updated since June 7th. Is this a possible sign that the item is lost or could it just be delayed? I check the confirmation on some of the other packages I sent that day and they all have been delivered so I do know whats wrong with this one. Also I usually do not purchase insurance unless the item is over $100. If the buyer were... more…
3 Answers 1 Comment 196 Views
jgj00
The author of this question has indicated that a satisfactory answer has been provided.

Bid Retractions

I incorrectly entered a bid in US dollars when the bid was to be in GBP...help!  I have an hour to retract the bid but can't find directions as to how to do this...  
2 Answers No Comments 169 Views
kasbati
The author of this question has not yet selected an answer as having resolved the question.

An Accidental Listing Please Reply

I was selling something on ebay and it got bought but I didn't know it got bought so I resold it and then I realized it got bought so I edited the title saying to ignore the listing but people didn't listen. Now the person who won the bid already sent me my money on paypal. Please someone help me.  more…
3 Answers 2 Comments 242 Views
phil1168
The author of this question has not yet selected an answer as having resolved the question.

star rating

what does the colored star after a members name mean
2 Answers No Comments 271 Views
hope5259
The author of this question has indicated that a satisfactory answer has been provided.

Buy It Now

I just started selling on e-bay.  I have been buying for 10 years, though.  I put all my items as Buy it now.  I just had someone purchase and item, their feedback is only 1.  It says they have to pay for the item, so I sent them the invoice.  It has been 4 hours since they "purchased" item.  I sent them an e-mail.  Doesn't Buy it now mean pay immediately?  Help. more…
6 Answers 2 Comments 1,825 Views
cheshirecatlover2011
 
The author of this question has not yet selected an answer as having resolved the question.

SHIPPING OF COINS QUESTION

Hi, I was wondering if anyone could tell me the best way to ship coins to a customer? I want to make sure they are covered with seller protection so I will ship them out with delivery confirmation and tracking. I see thou I was looking into insurance and under the policy coins arent covered? If anyone has an idea please let me know. I dont know why anyone would pay for insurance and that it even is an option but cant make a claim? Looking forward to your answers my Ebay friends more…
1 Answer No Comments 155 Views
jafbooi
The author of this question has not yet selected an answer as having resolved the question.

Shipping issue

My tracking info inputting into ebay is blank, but I've got the tracking stub from the postal office.  Not sure why it's not showing.   Buyer sends me a message asking me if I can re-send item because I sent the package to the wrong zip code.   What do I do? more…
2 Answers No Comments 226 Views
tobycleo2
The author of this question has not yet selected an answer as having resolved the question.

Buyers not leaving feedback after I left positive feedback.

I am getting really tired of leaving positive feedback when soneone pay quickly and they receive their item and I receive no feedback it is happening all the time as of late and frankly that is not fair to us sellers out there that provide a good service and good product.
6 Answers 3 Comments 322 Views
rmayer
The author of this question has not yet selected an answer as having resolved the question.

I need to Vent

How do people buy an item and leave neutral or negative feedback without contacting the seller or filing a not as described. This idiot left neutral feedback and I guess he is going to keep the item even though it doe's not work, according to him. Then check out the 2 negative feedbacks I got. On Ebay it's all about the seller. Why can't Ebay prohibit buyer's from leaving any neutral or negative feedback until they have contacted the seller to resolve the problem? Done.   more…
6 Answers 3 Comments 293 Views
joliefran
The author of this question has not yet selected an answer as having resolved the question.

Incorrect data showing,TRS status being threatened

Hi!   Under the portion of the seller dashboard called "Preview of the New Top Rated Seller Program", there is a tab called "Performance Criteria".  What this is meant to measure is "Percentage of transactions with tracking uploaded within stated handling time", which in my case is one business day.  Since the start of this system, my number under this category has never been above 93% and is currently at 88%, with my TRS status in danger because I am below the 90% criteria.  The problem is... more…
0 Answers 3 Comments 174 Views
daniel.fuentes27-us
The author of this question has not yet selected an answer as having resolved the question.

READ

So when i contacted the seller he said to accept the cancellation request through my eBay account how do i do this if we both agree to cancel the transaction?
1 Answer No Comments 111 Views
angelfrdad
The author of this question has not yet selected an answer as having resolved the question.

payimg with charge cards

i have a customer who said he paid with credit card(doesn't have PayPal) on my side it says processing payment at his end he says it said item paid, what gives? Is there a way to accept charge cards?
1 Answer 3 Comments 224 Views
gcam3454
The author of this question has not yet selected an answer as having resolved the question.

Avoid fees when never received the payment

(final fee) how can you avoid ebay's fees when selling an item, but you never received payment? im planning to relist but i dont want to pay something that i didnt sell!!!!
3 Answers No Comments 241 Views
buzzwhirr
The author of this question has not yet selected an answer as having resolved the question.

I've shipped my item, customer has received item and gave positive feedback

So why is Ebay still holding my funds for an international transaction that has been completed, customer has received his package and left me positive feedback?
1 Answer No Comments 239 Views
hometwown303
The author of this question has not yet selected an answer as having resolved the question.

Adding a Discount on an Invoice to a Buyer

Hi All,   Quick question – Is there any way to issue a discount in an invoice other than for shipping?   I give a graduated discount based on the number of comics purchased and at this point find myself having to issue a partial refund for the discount amount only after the buyer pays the full amount.  I would prefer to just discount it in the invoice and save myself and the buyer the hassle.   Any thought or solutions????   Thanks,   Lee more…
1 Answer 1 Comment 1,284 Views
Starting May 1—get up to 2,500 FREE listings* every month with an eBay Stores subscription

eBay has reduced the upfront cost to sell for Store sellers! With eBay’s new everyday rate plans, you get from up to 150 to 2,500 FREE listings* per month—no insertion fees, auction-style or fixed price—with an eBay Stores subscription. You pay a final value fee only when you sell! Plus, the final value fees for Stores have been streamlined to just 5 competitive category-based rates as low as 4%—and never more than 9%—regardless of how you sell.

Learn more about everything eBay Stores have to offer, then use the Fee Illustrator to find the best Store option for you! Watch this tutorial to learn how.

*Pay no insertion fees for your allotted free listings per calendar month. Optional fees, including advanced listing upgrades and supplemental service fees, still apply. Pay final value fees only when you sell. Motors Vehicles, Real Estate, Heavy Equipment, Concession Trailers & Carts, Imaging & Aesthetics Equipment and Commercial Printing Presses are excluded. 12 free pictures does not apply to Motors Vehicles listings. Terms are subject to change. Learn more.

  • We believe people are basically good.
  • We believe everyone has something to contribute.
  • We believe that an honest, open environment brings out the best in people.
  • We recognize and respect everyone as an individual.
  • We encourage you to treat others the way you want to be treated.
  • Further links:
    Boards Guidelines
    Groups Guidelines

To the top