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The Answer Center is the place for eBay buyers and sellers to ask fellow members questions about buying and selling on eBay. You can also share tips and information that you feel will be useful to fellow members.

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neelusethi17
The author of this question has not yet selected an answer as having resolved the question.

i don't understand bidding?

I am new to bidding....how does one win and not pay extra.?
4 Answers No Comments 228 Views
maracuxita
The author of this question has indicated that a satisfactory answer has been provided.

Shipping

Hello! Im New on Ebay... I wanna buy some stuffs but, i want to know if you deliver to Mexico? DHL UPS and how long does it take to receive my product.? Thank u very much
3 Answers No Comments 87 Views
wolfnov67
The author of this question has indicated that a satisfactory answer has been provided.

Remove an item from the cart

I added an item to my shopping cart and then saved it for later using that option ..   Now am trying to get rid of it but i cant and i keep getting messages saying dont forget to purchase your item   I have tried adding it back to the cart but the delete option is not available for it .. I should note that the item says I have won this item   How do i get rid of it more…
7 Answers 1 Comment 388 Views
scvette53
The author of this question has indicated that a satisfactory answer has been provided.

Block bidder

How can I block a bidder from bidding?
3 Answers No Comments 133 Views
maxbasmanov
The author of this question has indicated that a satisfactory answer has been provided.

seller communication problem

Seller:laptop_power_hub ( 23148) Order # 106377649018 Paid on Mar-03-12 via PayPal: - 9 CELL BATTERY for Lenovo IdeaPad S9 S10 L08C3B21 BLACK 230598304741 - Price: US $36.99 - Battery charger for Lenovo IdeaPad S10e S10 S9e S9 S12 330566082849 - Price: US $9.55 ----- Apr-09-12 Contacted on non delivery Apr-14-12 Received the order and reported to seller 230598304741 not working Apr-14-12 received indtructions for return Apr-17-12 Buyer protection period ended Apr-17-12 Sent the... more…
2 Answers No Comments 470 Views
lev160751galina160152..
The author of this question has not yet selected an answer as having resolved the question.

Change of address

Hello! I want to change my email address. The new address-leverihov.51 @ gmail.com. How do I do?
6 Answers No Comments 105 Views
deb21590
The author of this question has not yet selected an answer as having resolved the question.

Buyer has not paid

I had an item up for auction and it ended on the 11th. I have still not recieved payment or a message from the buyer. I did send the invoice and informed that I would not ship it until I get confirmation that there has been a payment made. No response.   It is four days after the fact. Is there a way to cancel the transaction so that I may do whatever else I an with my item? Or is there a time limit I have to wait?   I apologize if this is already been answered. This is my first... more…
6 Answers No Comments 225 Views
misterbub72
The author of this question has not yet selected an answer as having resolved the question.

reporting a scammer

how can i inform ebay of a crooked seller
3 Answers 1 Comment 209 Views
kjjrjc
The author of this question has not yet selected an answer as having resolved the question.

Changing shipping service

Hi I mistakenly marked UPS  for the shipping service on item  and didn't realize it until the item sold.  Is it possible to switch delivery to USPS, if so how? Thanks
1 Answer No Comments 134 Views
buygoods2001
The author of this question has not yet selected an answer as having resolved the question.

Cancel a transaction?

I listed some sneakers for sale & posted no Intl Shipping. However, a Russian Federation person purchasd the sneakers. I sent him an invoice to capture the addl $61 it would cost to ship the sneakers. He has not since paid,not have I had any other communication from him. --- I have another buyer that would like to purchase the sneakers. -- How do I proceed? more…
1 Answer 2 Comments 142 Views
ohiailioiki
The author of this question has not yet selected an answer as having resolved the question.

Neutral Feedback

Hi   I just had a customer leave neutral feedback (after having the item for almost a month and never telling me that she expected it to be in "slightly better condition." I looked at her feedback and it seems that she does this on occasion. At any rate, I want all customers to be as happy as possible and despite it being a month after purchase, am thinking about taking a return and cancelling the order.   My question is this: Does her feedback stick around if the order was... more…
1 Answer 1 Comment 161 Views
nickn13
The author of this question has not yet selected an answer as having resolved the question.

Bought an item then it was removed from eBay

I bought an item from the seller on June 14, 2012 for $45 then on June 15, 2012 I received an email that said the item is no longer available and it was removed from eBay along with the seller's account.  what do i do?
1 Answer 2 Comments 173 Views
kyrtysse
The author of this question has not yet selected an answer as having resolved the question.

uploading pictures from cell

I just listed an item and it didnt give me the option to upoad a photo!!! In the photo spot it has the http but no browse or upload button
1 Answer No Comments 270 Views
jgbaum2012
The author of this question has not yet selected an answer as having resolved the question.

Cancelling bid after auction ends

After an auction ends, will ebay allow me to decide not to buy it? how?
4 Answers 1 Comment 567 Views
jimmycarolina
The author of this question has not yet selected an answer as having resolved the question.

catching up on Jan 12 USPS shipping cost change?

We both ship and purchase on Ebay using USPS. Lately we have had a rash of receiving packages with postage due. These are both regular packages and flat rate packages. I understand the extra cost on regular but flat rate? Are the calculators not picking up the new shipping charge costs? more…
2 Answers 2 Comments 265 Views
mskewl
The author of this question has indicated that a satisfactory answer has been provided.

Refunds

I sold an item that had "no returns" on it. The lady claims it is not as described . She claims there are not 1 but FIVE stains one one of these baby dresses. If TRUE, it was an honest mistake and I told her I would refund all ofher money. Then she writes me some crazy mean letter telling me I should pay for the shipping of the item back to me. I will . But what if there's not even anything on them. Now she says there are strings hanging off a different baby dress and nitpicking. My question is... more…
4 Answers No Comments 225 Views
crewport4
The author of this question has indicated that a satisfactory answer has been provided.

Shipping Costs - Location

Thanks for the answers to my previous question. Where to I see the cost of shipping paid by the buyer on ebay. I see where they put the total about I will receive for the sold items but it did not include the shipping costs?
2 Answers No Comments 140 Views
bigstevetn
The author of this question has not yet selected an answer as having resolved the question.

buyer claims no delivery

I sold an item on EBAY. The buyer paid immediately and I shipped item with a delivery confirmation number. USPS says item was delivered in June 7th. Buyer says they never got item and opened a claim. Who is responsible?  
5 Answers No Comments 225 Views
inkdependent84
The author of this question has not yet selected an answer as having resolved the question.

Buyer Protection Abuse??

Hi there. I listed a pair of diamond studs and was not sure how many carats they were. I measured the diamonds both several times across and listed  in inches, the diameter. Someone baught the item and then claimed they were not as described because they are not a specific carat they stated. I never stated a carat size! I measured them and all it took was for them to break out a ruler and see how big the stones will be...Is this buyer protection abuse? I was never given a chance to prove my... more…
1 Answer 8 Comments 299 Views
crewport4
The author of this question has not yet selected an answer as having resolved the question.

Shipping Costs

I usually offer free shipping but recently have been charging for shipping. For instance, I put in $4.00 on the last item that was sold. Does the buyer pay the $4.00 or are they charged only the cost of shipping? I did media mail.
2 Answers 1 Comment 123 Views
centralohio1
The author of this question has indicated that a satisfactory answer has been provided.

Phone Number Requirement?

We've had a few buyers complain of a phone number requirement during checkout. They claim that other eBay sellers do not require this. We've looked around at settings and can't seem to figure out why our auctions require buyers to enter a phone number. Is this a setting on eBay? Or perhaps Paypal? Any help would be appreciated. Thank you. more…
2 Answers 1 Comment 187 Views
gj52983r11
The author of this question has not yet selected an answer as having resolved the question.

golf cart purchase

I found an ad for a golf cart on Craigs list. I contacted the seller, I was advised that the sale would go through e-bay, and e-bay would contact me within 12 hours for processing. How can I tell if this sale is legit. All help would be appreciated gj5298@comcast.net more…
5 Answers 1 Comment 268 Views
4postingonly
The author of this question has not yet selected an answer as having resolved the question.

Return item 'not deliverable' now what??

I am mostly a seller but as a buyer I have had a rash of not as described items lately. I returned a jacket (totally different brand than listing stated) and the DC says 'not deliverable as addressed'. I had opened a case when I first got it because the seller is not helpful at all. I can escalate it now because she still hasnt responded in ebay. I sent it to the return address on the package, ok'd by the seller. So what happens now? This was an expensive jacket and it was 100% totally... more…
0 Answers 1 Comment 228 Views
stewsvariety
The author of this question has not yet selected an answer as having resolved the question.

Vintage Playboy magazines

I have a collection from 1965 to 1983, missing approx. 4 mags, and pinup calendars in the covers from 1967 to 1973. How do I go about listing this on ebay, we're talking 18 years, over 200 issues and they're in very good condition with all the mailers, etc in them. Any thoughts would be greatly appreciated. more…
1 Answer No Comments 273 Views
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