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The Answer Center is the place for eBay buyers and sellers to ask fellow members questions about buying and selling on eBay. You can also share tips and information that you feel will be useful to fellow members.

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rinosales
The author of this question has not yet selected an answer as having resolved the question.

how do we change our seller's name. been selling for 7 years but want to change name.

we have had same seller name for 7 years and would like to change our name. how do we go about this?
2 Answers 1 Comment 900 Views
lana73864
The author of this question has not yet selected an answer as having resolved the question.

Not all feedback are displayed

I have 40 positive feedback, but all can be seen only 39
1 Answer 1 Comment 86 Views
lana73864

price line is not active on the home page

I want to choose a price which suits me but price line is not active on the home page
2 Comments 208 Views
thegreensjc1
 
The author of this question has indicated that a satisfactory answer has been provided.

Opt out of new search function

I am a little computer savy however I cannot find how to opt out of the HORRIBLE new search page   Help, does anyone have any clue   Ebay needs to just leave well enough alone!!!!
4 Answers 2 Comments 361 Views
bigshawn5150
The author of this question has not yet selected an answer as having resolved the question.

if a seller sells a item to canada and it gets damaged in shipping and buyer will not help with insurance claim what do you do? They opened

If a seller sells a item to canada and it gets damaged in shipping and buyer will not help with insurance claim what do you do? They opened a item not as described case I did everything I possibly could for buyer opened the claim everything except drive to Canada and take the item to her local Post Office and Paypal still granted her the decision she still has not returned the item and now I am out the $300 and the item. What can I do more…
2 Answers 2 Comments 198 Views
specialspaniel
The author of this question has not yet selected an answer as having resolved the question.

Are there any specific requirements regarding a seller listing a shipping date incorrectly?

Can a seller frequently print and date shipping labels and then take several days or longer to get items actually shipped without there being any violations with eBay?   Thanks for any help anyone has to offer regarding this situation.
4 Answers 1 Comment 195 Views
rmder88
The author of this question has not yet selected an answer as having resolved the question.

time limit

how long does a buyer have to pick up an item before it goes to the back up bidder?
1 Answer 2 Comments 105 Views
canvas424
The author of this question has not yet selected an answer as having resolved the question.

How do I place a sale on the "buy it now" price on an item for several days?

How do I place a sale price on my "buy it now" price on an item for several days?
2 Answers No Comments 108 Views
dedelumiere
The author of this question has not yet selected an answer as having resolved the question.

How to choose a shipping company?

Hi!   I live in Senegal, West Africa and I want to use private shipping companies like DHL or Chronopost. I'm ready to pay any fees. So how do I do that? How do I calculate the fees and how do I let the seller know that?   Thanks more…
4 Answers 2 Comments 200 Views
$tu1102
The author of this question has not yet selected an answer as having resolved the question.

Selling after unsuccessful auction closes

My listing did not sell because reserve was not reached.  A non-bidder has made me an offer using ebay messages after the auction closed.  Is this allowed?
1 Answer 1 Comment 197 Views
madendeavor
 
The author of this question has not yet selected an answer as having resolved the question.

Pictures disapear when I relist.

Is this Happening to Anyone else? Is there a fix?
2 Answers 2 Comments 334 Views
mistyblue-33
The author of this question has not yet selected an answer as having resolved the question.

With a Buy It Now.., No Auction.., what does "without bids, reserve not met" mean

With a Buy It Now.., No Auction.., what does "without bids, reserve not met" mean
1 Answer 2 Comments 181 Views
rmjones116
The author of this question has not yet selected an answer as having resolved the question.

BIDDING RETRACTION BYE CURRENT BIDDER

i have an item up for auction, current bid is 294.00. i just noticed that two bids were retracted by one of the two current bidders one for301.00 and 600.00. What is the purpose of this? the reason given is ENTERED WRONG AMOUNT.
3 Answers No Comments 140 Views
carxtoys
The author of this question has indicated that a satisfactory answer has been provided.

Question about feedback???

I had a seller mail me a empty box. I tried very hard to work it out with seller. Even told him I had no hard feelings just please send me the item or refund to my PayPal account. Seller gives me one excuse after another and became very hostile quick. (Makes me wonder why would a seller get so upset over something that is only 5 bucks.) Seller even told me eBay had a open investigation into the theft. I know this not to be true because eBay would have notified me about a opened case. I just got... more…
4 Answers No Comments 204 Views
wynbiker
The author of this question has not yet selected an answer as having resolved the question.

I am trying to reset the shipping charges on the invoice before sending it. I have clicked reset and it still shows the same amount.

I am trying to reset the shipping charges before sending it to the buyer. I clicked the reset on the invoice preview and it still shows up the same.
2 Answers 1 Comment 124 Views
313sondra
The author of this question has indicated that a satisfactory answer has been provided.

I am new to selling and was wondering how do I get the shipping cost. Do I get it from the post office or from ebay.

Hello I am new to selling and was wondering how do I get the shipping cost. Do I have to go to the post office and have it weighed or does ebay figure the cost for me.
2 Answers 1 Comment 155 Views
billingham47
The author of this question has not yet selected an answer as having resolved the question.

why has the background on my ebay motors page changed to red from the original white?

why has the border on my ebay motors listing changed to RED?
0 Answers No Comments 86 Views
doitmyself8
The author of this question has indicated that a satisfactory answer has been provided.

I bought from two different sellers and the items arrived in the same package damaged. I would like to avoid this seller(s) in the future.

The problem is that you don't know how many identities they have. I am currently stuck with broken items.
7 Answers 2 Comments 320 Views
guliverka1
The author of this question has not yet selected an answer as having resolved the question.

i sent an item and the buyer didn't receive with tracking number

Hello,I am a seller on eBay almost 9 years and I have 100 % positive feedback. I have a serious problem , and it is so big that I want to close my account on eBay and PayPal.I sold an item in May 19. and I sent them with registered air mail on May 22.The tracking number is RR169424347RS ( you can see on the web site www.posta.rs).After almost two months the buyer didn't receive the mail ( he told me that ) and he want his money back...Ebay returned money to the buyer.I am asking now, who will... more…
2 Answers 3 Comments 397 Views
kborum2244
The author of this question has not yet selected an answer as having resolved the question.

how do i change my listing price to best offer

1 Answer 1 Comment 112 Views
ddzrave
The author of this question has indicated that a satisfactory answer has been provided.

Buyer sent payment, then says he thought it was something else and wants refund.

A buyer bought a item with "Buy it Now" the buyer emailed me and said he made a mistake and wants his money back. How is this done? Can I get my Ebay fees back? Thank you
1 Answer 1 Comment 166 Views
sweet_honeybrownlea
The author of this question has not yet selected an answer as having resolved the question.

quality lace and silk top units

I am looking for quality hairsellers. Looking for full lace units an silk top units and wigs that are 100 percent real human hair. Also looking for ethnic hair as well with good density. 140-150 density.Thank you very much!
0 Answers 2 Comments 106 Views
rayblac1953
The author of this question has indicated that a satisfactory answer has been provided.

dont let people see what i paid for a item

if i buy a item an resell for a higher price i dont think anyone should know MY  purchase price buy going to by feedback and looking up that item,how am suppose to have a e-bay store with that info availiable to my buyer
2 Answers 2 Comments 167 Views
ssuzanness
The author of this question has not yet selected an answer as having resolved the question.

How does someone retract an auction bid? Someone did that to me, and I was unaware that that was possible!

i had an item up for bid, and with one day left the bidder took off his bid??
3 Answers 1 Comment 189 Views
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