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The Answer Center is the place for eBay buyers and sellers to ask fellow members questions about buying and selling on eBay. You can also share tips and information that you feel will be useful to fellow members.

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primeonly27
The author of this question has not yet selected an answer as having resolved the question.

20% discount

On my dash board it says no discount. On my email ebay sent to me it said your top rated and I get a 20% discount.  What is going on?
2 Answers No Comments 133 Views
jenijewels
The author of this question has not yet selected an answer as having resolved the question.

unfair negative feedback

I recently sold an item the buyer claims was a knock off, or not authentic.  I immediatly offered a refund and told her to ship it back to me. The buyer then decided to keep the item and left me negative feedback on the transaction.  Now the buyer will not communicate with me. If the item is a knock off I was unaware and I offered a full refund which the buyer refused. Can ebay help me resolve this?? more…
4 Answers No Comments 295 Views
utahcoinshop
The author of this question has not yet selected an answer as having resolved the question.

Error in listing, feedback removal question

Here is the short version. I was listing 20 or so coin auctions a while back.  Somehow I inadvertently listed 2 with a BIN of 99 cents rather than an opening bid of 99 cents (both are $100+ coins).  I almost immediately recognize what I’ve done and try to fix it, but I’m too late.  A buyer hits the BIN button on both within a minute and 16 seconds of the start of the listing.  Buyer at first acknowledges that he knew it was an error and indicates he will agree to cancel the auction.  Fast... more…
3 Answers 1 Comment 231 Views
dish
The author of this question has indicated that a satisfactory answer has been provided.

insurance

How do I add insurance to an invoice Iwish to send to a buyer?
3 Answers No Comments 145 Views
rydenspinners
The author of this question has not yet selected an answer as having resolved the question.

SHIPPING

HOW CAN I SEE THE PACKAGES I SHIPPED THROW USPS THAT I SOLD ON EBAY WEBSITE. I HAVE A LOST PACKAGE THAT NEVER MADE IT TO CUSTOMER. SO I WOULD LIKE TO REVIEW THE INFO.
1 Answer No Comments 62 Views
bgunsell1962
The author of this question has indicated that a satisfactory answer has been provided.

Payment Question

Made an offer on a ebay item that was and no longer listed. Owner agreed to my offer. Like to pay through paypal. Owner said to send it to there yahoo account. How do I go about that? Thanks
1 Answer 1 Comment 128 Views
mrknsyl
The author of this question has not yet selected an answer as having resolved the question.

searching cant use price from to for the last few days?

cant seem to use price from -to for the last few days? is it just me did i fall off the truck and lose the ability to use the mouse? with the keyboard (multi tasking + plus spelling could have put me over the top.
1 Answer 1 Comment 123 Views
mythmistress1971
The author of this question has not yet selected an answer as having resolved the question.

I opened a store today why cant i have my 50 free listings?

so i opened a ebay store today and was looking forward to my 50 free listings.... so where did they go? listen 1 item and charged me .25 can anyone help me out with this? do appreciate anything.thanks guys Nell
2 Answers 1 Comment 191 Views
pluforall
The author of this question has indicated that a satisfactory answer has been provided.

Buyer Claims Item Defective after 30 Days (14 day Return Policy)

Buyer has notified me that shoes purchased has came apart (outsole). Buyer has had item for about thirty days and has already left positive feedback. The buyer states they have no intentions of taking any actions, but just wants to let me know and then goes on to say "Shame on me" if I knew shoes were defective. My return policy is 14 days, but I still feel that I should offer to refund the selling price if buyer wants to return. Any advice...Thanks! more…
3 Answers 1 Comment 266 Views
vbsarea
 
The author of this question has not yet selected an answer as having resolved the question.

Refund issued, Ebays Fees Refunded Automatically?

Full Refund issued through Paypal on a return.   Are the Ebays Fees Refunded Automatically or do we still have to go through the cancel process?   Do you know the timeframe for credit to appear? more…
3 Answers 1 Comment 152 Views
dmforcier
 
The author of this question has not yet selected an answer as having resolved the question.

USPS Supplies not supplied

I ordered two items - Customs Forms Envelopes, and PM Flat Rate Padded Envelopes - from the USPS web site over a month ago.  Not received.   I went to the PO and got a few Customs Envelopes to tide me over and the Postmaster remarked that they too seem to be running low.   On the 22nd - ten days ago - I re-ordered both items separately (in case one was back-ordered).  Again, nothing.   Has USPS failed to pay its suppliers?  or do they have it in for me?  "Ignorance is... more…
3 Answers 3 Comments 674 Views
yousef70-kw
The author of this question has not yet selected an answer as having resolved the question.

aim new user

hi iam new user i bay 1 ring after that i cant bay any thing there is message say that my account is limited and  ask me to complele all infromaiton and i did it but what can i do now  so that i can bay again thanks
0 Answers No Comments 239 Views
dannyanguyen
The author of this question has not yet selected an answer as having resolved the question.

Cancelling A Transaction

Do I cancel if I only recieved half of the refund?
1 Answer 1 Comment 146 Views
shorty269
The author of this question has indicated that a satisfactory answer has been provided.

Low Shipping Prices

Using the shipping calculator, I learned that it would be over $10 to ship the books I'm selling. However, ebay only allows shipping to be under $4. Is there any way to change this?
3 Answers No Comments 255 Views
jcb53572012
The author of this question has not yet selected an answer as having resolved the question.

relisting a item

If we relist an item that sold can we relist the same item at a higher sell price?
2 Answers 1 Comment 99 Views
dmforcier
 
The author of this question has not yet selected an answer as having resolved the question.

Greyed-out categories?

I just noticed that when you go to select a category from the category tree, more than half of them are greyed-out, many with trailing asterisks.  As far as I can tell they function normally, but I haven't done much exploration.   Anyone know what's going on?  "Ignorance is no excuse. Unless I'm wrong." more…
1 Answer 1 Comment 500 Views
drew4toyota
The author of this question has not yet selected an answer as having resolved the question.

buy it now /auction

listed an item with auction and buy it now...buy it now is not available now???
3 Answers No Comments 228 Views
kostiri
The author of this question has not yet selected an answer as having resolved the question.

undelivered item

can anyone tell me how can i find a solution to my problems ? 1 i bought an item, the item came , but after a few days stopped work. the seller told me to send it back in order to change it. i sent it but i did not open a case. for a month now i try to contact him, but nothing. finally he has my money and my item...... ebay has no case for that.... so i surf through the pages of ebay and no result   2  i bought an item and when i told them that i did not receive it, he told me that he... more…
2 Answers No Comments 189 Views
aquarius2014
The author of this question has not yet selected an answer as having resolved the question.

feedback rating

I had a negative feedback x 2 over 6 months ago, why am I still rated 98.3 %??????????????????????????????????????????
2 Answers 1 Comment 159 Views
doodleseverything2233
The author of this question has indicated that a satisfactory answer has been provided.

need some help

Can I use a regular envelope to ship a gift card & body jewelry & tell the buyer that I'm sending their item in an envelope or do I HAVE to ship the items in a usps package so the person has a tracking confirmation? It'd be a lot easier just to use the envelopes...
3 Answers 2 Comments 117 Views
jesus1erica
The author of this question has not yet selected an answer as having resolved the question.

a item not for sale and did not pay for it

i bided on an item i won but the seller lost then found it and somehow im not able to pay for it because the item got deleted and the item is no longer for sale so i need to no how to cancel that item if i have not paid for it yet cause i don't want to have to pay for a deleted item that a seller will never send me what should i do so it shows on my purchse history that i don't have to pay let me know thankds ebay more…
0 Answers 1 Comment 55 Views
russ_w_ell
The author of this question has not yet selected an answer as having resolved the question.

Max bid

I would like to lower my max bid
1 Answer No Comments 89 Views
firefighter1211brian
The author of this question has not yet selected an answer as having resolved the question.

purchasing vehicle on VISA

may i pay for a vehicle in full on Visa? and how?
1 Answer 1 Comment 125 Views
manhhung2010
The author of this question has not yet selected an answer as having resolved the question.

an item more than 2 months

how to look for an item bought over 2 months?
0 Answers No Comments 100 Views
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