Skip to main content
eBay

Answer Center

The Answer Center is the place for eBay buyers and sellers to ask fellow members questions about buying and selling on eBay. You can also share tips and information that you feel will be useful to fellow members.

To answer a question [members with 10+ Feedback] can log-in and select the ''Answer'' link beneath each question. Each thread is limited to 10 replies, to keep responses focused and concise. Answers may be rated for usefulness by the member who asked the question, or other viewers who found the information helpful.

Please adhere to the eBay Board usage policy when using the Answer Center.

Regards,
The eBay Community Team

Please enter a question before searching.
Type your question below to see if a similar question gives you an answer.
Or go directly to post a New Question.
Look in:
Similar Questions
tip text goes in here!
Cancel
Share your knowledge with other users...

Publish your advice.
Subscribe to my question: notify me of answers or comments.
Important: If your question is answered to your satisfaction, please let others know by clicking the "Yes" button next to "Does this reply answer your question?"
 
The help content goes in here!
Sort By:
Page: 6 of 67
wiyadi

Ebay Global Shipping - Shipping to Indonesia

I want to bid an iphone 4s from US Seller that they already have ebay's Global Shipping and the seller said will ship International (Indonesia in their list of shipment). But I cannot bid with the error message from ebay's platform :   Sorry, this item cannot be shipped to Indonesia.The seller has specified that this item cannot be shipped to addresses in IndonesiaYou can contact the seller for more information, or find similar items offered by other sellers.   Although I saw the Global... more…
4 Comments 122 Views
martincush06

Refund

how to refund a change from the seller to the buyer thru PayPal?
1 Comment 78 Views
kenymo

how to escalate a case

Guys i opened a case on the 2nd May, was told to wait for seller to respond by 8th May. Seller has not responded yet and its the 10th. HOW do i escalate the case, im worried time is running out because ebay said they are closing the case on the 1st of June.   HELP more…
No Comments 70 Views
robbielweddel

superman vs spider-man

I'm mad I have got my purches . It was peyed tthrough Pay Pal and sent out . I WOULD LIKE TO GET WHAT I PEYED FOR NOW PLEASE
3 Comments 129 Views
tdemery74

Stainless steel watches and their bands.

I think there should be a mandatory disclosure on the length of the watch band bracelet (metal bands) and if they have the extra links that they've removed.   I have won several watches and all of them with the exception of one doesn't come close to fitting my wrist.  I have won these watches within the span of a few days so it didn't even cross my mind to ask the length until I received the first 2. more…
5 Comments 92 Views
autumn67az

Payment by MaterCard instead of PayPal

Hello. Can you please advise if I can purchase goods using MasterCard account not PayPal?
1 Comment 82 Views
martin333.2013

Where is my order

Good afternoon. PLEASE TELL ME HOW TO BE I bought this kind of goods (product code 370742961595) AND HAVE MORE 2 months I did not get it. Well the fact is already closed. I have not received the goods Yes, and the money lost. How is this possible? I demand that you immediately raise the case and to find out where the product in any way, or you KNOW WHERE MY ORDER AND WRITE ME INFORMATION ON THE ORDER OR YOU gives me back the full amount. HOW MUCH CAN NOT WAIT. more…
4 Comments 110 Views
jimmy87novi

Action problem

Hello, I contact for a problem with the item 281089684175. The buyer has opened a dispute 5026859726 targets not reached, then the item has arrived and the client has closed the dispute. My money is still stuck on paypal. I want to know how to speed up the process since the invoice to E-bay I've already paid.I look forward to your feedbackGianfilippo more…
1 Comment 87 Views
jimmy87novi

Problem

Hello, I contact for a problem with the item 281089684175. The buyer has opened a dispute 5026859726 targets not reached, then the item has arrived and the client has closed the dispute. My money is still stuck on paypal. I want to know how to speed up the process since the invoice to E-bay I've already paid.I look forward to your feedbackGianfilippo more…
No Comments 78 Views
merriman1

How do I cancel a bid that I made? It is the wrong year, therefore I cannot use it.

The bid I placed was for a headlight assembly, however it was not for a 2000 Tahoe, it was newer and I will not be able to use it.  Please help!
3 Comments 96 Views
sat99992012

How to ship items under warranty for repair & return under ebay protection?

I want to send my phone to china  for repair & return under OEM warranty, when it developed a display problem.  The seller has agreed. How can I be protected. I pay all shipping charges. item obsolete now. Item warranty was for 2 years and still valid 6/5/14. I will be shipping with return postal charges and tracking number. He seems to be a reputed seller and handles communication very well. He has asked me to ship the phone without accessories to save shipping cost. How can I send the... more…
2 Comments 96 Views
asdhe

Rates

I am from Ohio mailing package to Florida.   eBay calculated shipping price for priority at 30.80 and when I took the package to the PO it was over $42.00.  Why is that and how do I change the postage when I list the items so I don't lose money?
3 Comments 114 Views
mioshide19

tracking information is wrong

http://forums.ebay.com/db1/topic/Packaging-Shipping/Wrong-Tracking-Information/5200152155 more…
No Comments 74 Views
champions_go

Paypal mistake

  I have an disappointment. Because today i try to buy an item from the store.i haven't buy anything but paypal directly taken 2$ from my card. why? 
1 Comment 109 Views
dansarrazindaniel

parametre

Hey! i'm a Canadian french People, so, someone know how can i have my EBay in french???
3 Comments 69 Views
gd.bull.65

pay pal hook up problems

I keep getting redirected on my computer, do I have something on or off that I cany get paypal,.....
1 Comment 78 Views
cake-decorator

A number and no street name for address. Print label not allowed. Contacted Buyer, no reply. Where I find phone number for buyer?

I have a buyer with insufficient mailing address. I have sent two messages to the winner.  But no reply as of yet.  Where do I go to find a phone number for the winner.  Or where Do I go from here.  Thank you
1 Comment 93 Views
2noggins
 

How to change the shipping address for your purchases

    You pay for an item by clicking the Pay Now button in the email notification or in the listing. Clicking Pay Now takes you to the eBay Checkout page. eBay automatically fills in the shipping address with your Primary shipping address (from your eBay account profile). You can see your eBay address book here: http://payments.ebay.com/ws/eBayISAPI.dll?UserAddresses&cmd=standaloneBut what if you need to change your shipping address?There's a link on the eBay Checkout page that says... more…
eBay_Checkout.jpg
6 Comments 338 Views
clashton1

Have you stopped getting e-mails from your saved searches"?

Here is a tip that may fix many of the problems. (I called ebay support about this problem and what I was told worked for most of the searches). 1. Click on the search on your "saved searches" page 2. Click on "Advanced" towards the top right of the page 3. Scroll down to price, click the check box, and put in a price range (0 to 2000, or whatever you like that will include all the items you want to see) 4. Scroll down to "buying formats" and click the check boxes for "auction" and "buy it... more…
No Comments 68 Views
clashton1

Have you stopped getting e-mails from your saved searches?

Here is a tip that may fix many of the problems. (I called ebay support about this problem and what I was told worked for most of the searches). 1. Click on the search on your "saved searches" page 2. Click on "Advanced" towards the top right of the page 3. Scroll down to price, click the check box, and put in a price range (0 to 2000, or whatever you like that will include all the items you want to see) 4. Scroll down to "buying formats" and click the check boxes for "auction" and "buy it... more…
1 Comment 84 Views
fashionseller570

Return shipping label !

Hi everyone, buyer opened an  item not as described case (she claims that dress is fake ) now she is asking me about return shipping label , What should i do? Please help asap, before that buyer never asked me about return label . Thanks
3 Comments 146 Views
haheurkins

Sellers Fees?

How much are sellers fees?
2 Comments 113 Views
ffaryad

LOST MY PHONE TODAY - SOMEONE'S BEEN BIDDING FROM MY ACCOUNT

Hello,   I lost my phone today in a park at about 15:00 and when I got home, I noticed that someone (the person who's found the phone probably...) has been bidding on different iPhone auctions that were going to finish within 5 minutes or something; putting bids for them.   The thing is that apparently, I've won one of the auctions; but I haven't made any of the bids. I've won an auction for a 16 GB iPhone 4 for £131.00.   What can I do? I don't know what to do, as I'm quite new to eBay... more…
7 Comments 161 Views
impressivelabels

How to fix prices and labels!

Hi, I'm new to eBay. I want to start selling things on eBay but I don't know how fix prices, attach labels etc
1 Comment 104 Views
NEW!
Learn more about the eBay seller invoice enhancements now available in June. 
  • We believe people are basically good.
  • We believe everyone has something to contribute.
  • We believe that an honest, open environment brings out the best in people.
  • We recognize and respect everyone as an individual.
  • We encourage you to treat others the way you want to be treated.
  • Further links:
    Boards Guidelines
    Groups Guidelines

To the top