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russell041846
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I cannot invoice an international customer due to Global shipping. She cannot pay due to no invoice. Does anyone know exactly how this work?

I have had this item sold now for over a week. The customer is ready to pay but we cannot get a cost for shipping. I am not sure  this global shipping is a good thing. Does anyone know how to resolve this?
1 Answer 1 Comment 38 Views
caroline09.2013
The author of this question has not yet selected an answer as having resolved the question.

Need help i did not received my order

I Need help, i bought a Dress with dr. Dresses from China bought it 02 january 2013 and i did not received it until know.i sent many emails to the seller but he dont help me.Please help me.
1 Answer No Comments 26 Views
blackmon8971
The author of this question has not yet selected an answer as having resolved the question.

I have a buyer in Canada who won the bid but It has been a week and they have not paid. emails

I have a buyer in Canada that won an item and they have not paid and will not correspond with me. what should I do.  It has been over 1 week
5 Answers No Comments 36 Views
jerryck10
The author of this question has not yet selected an answer as having resolved the question.

Do I need to set up to sell internationaly to sell to someone in Canada

I got an email from someone in Canada that wanted to bid on a 6 oz item I have listed
1 Answer No Comments 23 Views
pyggypye
The author of this question has not yet selected an answer as having resolved the question.

Customer in Hong Kong wants to know the shipping fees she will be charged.....Am I supposed to know this or does Ebay determine this?

I need help with this as soon as possible. I am a newbie and this is my first potential international sale....I am getting confused trying to figure it out and need direction please.   thanks for your help!
3 Answers No Comments 45 Views
blackchi1
The author of this question has not yet selected an answer as having resolved the question.

My difficult customer is not accepting to cancel the transaction

I have decided to cancel a transaction because an international customer who has an Ebay address registered in the US wants to ship the item to South Korea.   I will not do this because of the constant scams on Ebay.   I have decided to give a refund after they accept to cancel the transaction I would like to get my FVF back.   After several times of me saying no to their "shady demands" they finally agreed to a refund.   Problem is they said they are not responding to the cancellation... more…
6 Answers No Comments 56 Views
serge1hunting
The author of this question has not yet selected an answer as having resolved the question.

Is it possible i received email from security &resolution center about bought humminbird from Catalin Alexandru Maftei

i received email from security&resolution center that is invoice for humminbird 1158  from Catalin Alexandru Maftei and you tell me to pay througth Western Union ,i want to pay by paypal because i lost money the last time i bougth merchandise and you told me never paid by western union because i have no protection thank ! Serge  more…
2 Answers 1 Comment 31 Views
754201
The author of this question has indicated that a satisfactory answer has been provided.

Does eBay have translator software as any part of buyer tools to understand worldwide sellers?

I'm wanting more items to complete a set but they are only available worldwide by sellers that don't write in English. Don't trust foreign sellers/stores enough to just blindly bid high enough to win. If I receive item and it's broken, I might have been forwarned in the body of the listing, so am stuck with an undesirable purchase. I realize I could scrill down to, "Ask a question" to possibly get a big response, but chances are the seller can't read English let alone write it as if I were in... more…
2 Answers 1 Comment 22 Views
jd4002012
The author of this question has not yet selected an answer as having resolved the question.

Thank you so much!! I wasn't sure it was wrong but had my doubts :)

Thanks again for the help!!!
1 Answer No Comments 7 Views
jd4002012
The author of this question has indicated that a satisfactory answer has been provided.

I have a international buyer who wants to know if they win my auction can I label package as a gift?I know it usually shows as merchandise.

Is it possible or ok to change international package that a international buyer won an ship as a gift?
8 Answers 1 Comment 70 Views
curtiscutlery
The author of this question has indicated that a satisfactory answer has been provided.

How can I export a hunting knife to australia?

Are their forms to fill or what?
1 Answer No Comments 15 Views
124allen55
The author of this question has not yet selected an answer as having resolved the question.

Item not as described & seller has closed his acct. How will I get an address to ship it back & my refunds ?

I Won 2 auctions from the same person. Items were not as described & seller then closed his ebay acct. It was covered under the ebay/paypal  protection . But how will I send the items back with no way to talk to the seller ?
2 Answers No Comments 32 Views
artbullrich
The author of this question has not yet selected an answer as having resolved the question.

Using the managed return process??

how affect it "the managed return process" to a overseas seller? i'm located at south america uruguay, i'm specifyed that "i NOT accept returns"in my ítems pages this new preocess affect to me? i want to died because all of us knows that many people try to by "pay per view" and then if EBay simplifies the process of return, will return us crazy. can i stay tranquil , if still i NOT aceept returns , this process will not affect to me? keep in mind that return a packing to my country is so... more…
1 Answer 1 Comment 23 Views
zafarbek1982
The author of this question has not yet selected an answer as having resolved the question.

I want my Item ( Laptop ) to be sent to my country Uzbekistan. Is there any way to send it to Uzbekistan or APO addres?

Details, I would like to buy some electronics: (laptops, TVs, etc..) from Ebay, but unfortunately there is no way to get those shipped to the Uzbekistan, which is my address. Please help me with this issue.   Thanks in advance.
2 Answers No Comments 90 Views
083157cody
The author of this question has not yet selected an answer as having resolved the question.

I do not want to offer international shipping. Why can't I change this to NO in shipping preferances?

I do not want to offer international shipping. Why can't I change this to NO in shipping preferances?
3 Answers No Comments 26 Views
serge1hunting
The author of this question has not yet selected an answer as having resolved the question.

I want to buy something and the seller want to be pay by western union and the seller is cover by eBay buyer protection is it safe

I want to buy a fishfinder and the seller want to be pay by western union the seller said that cover by eBay buyer protection is that right
5 Answers No Comments 53 Views
nmcb74ken
The author of this question has not yet selected an answer as having resolved the question.

find seller

find a seller
1 Answer No Comments 17 Views
bmp31046
The author of this question has not yet selected an answer as having resolved the question.

Global Shipping Program and Active Listings

We have over 4,000 active listings.  Once you opt in for this service, how do you apply GSP to your active listings already on-line with eBay?
5 Answers 1 Comment 45 Views
charles8744
The author of this question has not yet selected an answer as having resolved the question.

How do I stop using The Global Shipping Program?

I can't find anything to cancel the global shipping program.
1 Answer 1 Comment 37 Views
blackchi1
The author of this question has not yet selected an answer as having resolved the question.

I've sold a pair of trainers using Paypal the buyer wants me to send them to a different address than their Paypal address What should I do?

I've sold a pair of trainers using Paypal the buyer wants me to send them to a different address than their Paypal addressWhat should I do?   They have sold with credit card on Paypal and I'm scared i might get a chargeback or they are scamming me. more…
8 Answers 1 Comment 77 Views
artist08775
The author of this question has not yet selected an answer as having resolved the question.

How would I use global shipping when I'm listing through Auctiva as there is no check box for it? GSP price is different?

I would like to use the GSP for a listing but I list through Auctiva and there is no check box for global shipping.
1 Answer No Comments 28 Views
paukner
The author of this question has not yet selected an answer as having resolved the question.

If I agree to use the Global Shipping Program will I still get my funds (payment) from the auction as soon as the seller pays for it?

If I agree to use the Global Shipping Program will I still get my funds (payment) from the auction as soon as the seller pays for it?  Or, is this one of those programs that involves holding the funds until after the buyer is satisfied?
1 Answer 1 Comment 36 Views
caseyduzit
The author of this question has not yet selected an answer as having resolved the question.

A buyer purchases in Germany. Invoice sent. Then buyer asked that item be shipped to California address. How 2 change the shipping info?

It looks like once an invoice is generated, there is not a mechanism to change/alter the info.
2 Answers No Comments 32 Views
desertfoxcrushers
The author of this question has not yet selected an answer as having resolved the question.

problems with return of shipment by french customs

package shipped to france on March 20th was held in french customs and returned to me on May 20th with a partially destroyed note from Chronopost with reason for return missing on note.  I am not sure how to handle this.  So far, Chronopost, Paypal, eBay, and the buyer have been non responsive.  This is very frustrating.  Any advice? Anyone? more…
2 Answers No Comments 33 Views
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