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Packaging & Shipping

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This forum is for eBay members to learn shipping tips and techniques. These are Member-to-Member Question & Answer boards. Please feel free to ask advice from other members or help others by providing answers to their questions. Browse the questions below to find the answers you need, or submit a new question for others to answer.

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gifttalk
The author of this question has indicated that a satisfactory answer has been provided.

Hello I just shipped out a package, and I totally forgot how much I paid for Shipping charges. How can I review the shipping transaction?

I shipped out an Item to a customer, and I would Like to know how  I can review the shipping charged to me, before I printed the label?
2 Answers No Comments 22 Views
hwojton
The author of this question has not yet selected an answer as having resolved the question.

I have things I want to sell. I don't have a scale or a printer.How do I know the cost of shipping if I don't know how much it weighs?

I don't have a scale or a printer.  I need to know weight to ship.  What should I do?  How do I ship it? 
5 Answers No Comments 48 Views
mdorey50
The author of this question has not yet selected an answer as having resolved the question.

ebay says if I ship my sold item in 1 day my $$ will come faster. I shipped in 24 hours & dropped my pkg at fedex. Tracking doesn't show it.

How will this affect payment and why does it not show as accepted by Fedex? I used the ebay label system.
1 Answer No Comments 19 Views
xsilenthunderx
The author of this question has not yet selected an answer as having resolved the question.

Electronic info received no other updates?

      I won a best offer on the 16th and was notified via email the next day that my item was shipped. Today is now the 21st and I have not received the item as estimated by eBay fast n' free. That's ok with me though because I know it's an estimate however my issue is with tracking. On the 17th tracking shows "electronic info received" and then briefly after "manifest ack." There are no other updates as to the whereabouts of my item. I contacted the seller to confirm they indeed shipped it... more…
3 Answers 1 Comment 29 Views
jjrdh22
The author of this question has not yet selected an answer as having resolved the question.

Who is responsible for taking the loss if a buyer purchases an item that includes free shipping and never receives the item?

I purchased an item from a buyer that included free shipping. The seller provided a tracking number to me. The day the post office claimed to have delivered the item I did not receive it. I did receive another item from another seller at 2:49, but the tracking number for the item I did not receive was shown as delivered at 2:14.  The carrier claimed she put both packages on my front doorstep, but then could not answer as to why two different delivery times were listed. Anyway, when I asked the... more…
3 Answers 1 Comment 50 Views
van.hoan65
The author of this question has not yet selected an answer as having resolved the question.

how do I return items

I have order 2 package and want to return both, how am i going to do so
1 Answer 1 Comment 22 Views
arbiquecat
The author of this question has not yet selected an answer as having resolved the question.

how to combine shipping for same buyer after invoice sent for one item. The second item was a buy-it-now paid immediately-no invoice sent.

see question above
1 Answer No Comments 25 Views
slatecorner1
The author of this question has not yet selected an answer as having resolved the question.

How do I quote a global shipping program rate to a potential buyer in Australia. I'm in the United States. Thanks

How do I quote a global shipping program rate to a potential buyer in Australia?  I'm in the U.S.  Also, will it save them very much money for shipping costs?
1 Answer No Comments 19 Views
sinailindsey1899
The author of this question has not yet selected an answer as having resolved the question.

Sending to a friend

How can I have something I buy on Ebay shipped to a friend?
2 Answers No Comments 17 Views
drea2legit
The author of this question has not yet selected an answer as having resolved the question.

why these seller don't send the tracking number in the mail... why do i have to be ask for my tracking number all the time.....

Its been over a month now, and i cant collect my item because i dont have my tracking number, i sent emails asking for the number but getting any where. only 1 seller respond to my email. this is not fair more…
1 Answer No Comments 20 Views
ckin1227
The author of this question has not yet selected an answer as having resolved the question.

I don't think I was eligible for an upgrade for a phone. will it still ship if they never even asked for my Verizon information & charge me?

I just bought a new phone. and I don't know if I was eligible to get a new one. and they never asked me for my Verizon information. will they still send me my phone and or/ will they charge only the amount I paid for my phone on my card or no money at all.
2 Answers No Comments 22 Views
ekeitzer
The author of this question has not yet selected an answer as having resolved the question.

Can I use USPS Media Mail to ship a Lego toy? I think they are considered Educational.

I sold a lego model that includes instruction manuals for building and assembly. would this be considered educational material so that it qualifies for media mail?  Label printing area seems to offer me this option but I want to make sure I am not going to end up with much higher 1st class rate.  more…
5 Answers 1 Comment 40 Views
vada_celestia
The author of this question has not yet selected an answer as having resolved the question.

How many days does the seller has to ship the item, when the payment has been send?

    I paid for an item I won the same day, and the seller has not ship the item, and also he has not answered my message about when is he going to send it.
2 Answers 1 Comment 33 Views
kourosofmythos
The author of this question has not yet selected an answer as having resolved the question.

Can I create an auction with international shipping (Global shipping program) and set the listing with free shipping in the U.S. only?

Can I create an auction with international shipping (Global shipping program) and set the listing with free shipping in the U.S. only?   Example: Free domestic/ International varies by buyer location
2 Answers No Comments 14 Views
josy-2010
The author of this question has not yet selected an answer as having resolved the question.

Hello, I josy-2010 opened a case for why I have not received the product I bought, and I'm trying to escalate the case and I'm not coseguindo. I climb with the case?

Hello, I josy-2010 opened a case for why I have not received the product I bought, and I'm trying to escalate the case and I'm not coseguindo. I climb with the case?
1 Answer No Comments 15 Views
ritzzzy0
The author of this question has indicated that a satisfactory answer has been provided.

Can I hand write my shipping and tracking labels?

I don't have a printer so I need to know if I can write the address and tracking numbers on the packages? Sorry if this sounds stupid but I have never done this before and I have to do everything here from home as my car is also broken down.   Thanks in advance for your help. more…
4 Answers 1 Comment 44 Views
mainemisc
The author of this question has indicated that a satisfactory answer has been provided.

I printed a postage label twice for the same item and need to know where/who I get a refund from.

I was shipping a package and printed out a label for a package I had sent earlier in the day. The shipping is USPS and is charged to my Paypal account and has been charged twice for the same package. 
1 Answer 1 Comment 26 Views
jzanke
The author of this question has not yet selected an answer as having resolved the question.

Does Ebay charge seller shipping cost on a revised invoice?

I made a mistake on shipping costs and corrected it from $37 to $16 and sent a revised invoice to the buyer.  Now it looks like Ebay will charge me the difference.  Is this right?  The buyer didn't pay for it yet and it hasn't been shipped.
0 Answers 1 Comment 27 Views
davemorris
The author of this question has not yet selected an answer as having resolved the question.

I've been trying to print a shipping label, but for the last several hours, its say "system unavailable"

Please fix the problem and please suspend the requirement that sellers upload tracking numbers until the problem is fixed.   And while you're at it, please remove the requirement to upload USPS tracking numbers that fit into letter or large envelope first class letters as the USPS DOE NOT track those items no matter whether a seller put a tracking number on it or not.  In other words, please stop requiring us to do what the USPS will not do. more…
0 Answers 1 Comment 15 Views
oliviaucsd
The author of this question has not yet selected an answer as having resolved the question.

didn't charge enough postage

I'm new at selling and I sold a very heavy object.  I calculated the shipping price with ebays tools, but now that I've gone to mail it, it is going to cost me $15 more than I stated.  Is it appropriate to ask the buyer to pay more in postage or do I have to eat the cost?  After postage, eBay's fees and Paypal's fees, I will have made very little money.  more…
1 Answer 1 Comment 32 Views
faurot911
The author of this question has not yet selected an answer as having resolved the question.

why if the money has been drafted out of our account do we not have the item in the shippin process.

ordered a gas tank online around the first of last week, the shippin states 17th thru the 23rd. we need to know why it has not been shipped
2 Answers 1 Comment 36 Views
fatimah1967
The author of this question has not yet selected an answer as having resolved the question.

Can a shipper charge an out rageous amount of shipping fees? I know my pakage weighed under two pounds and I was charged $55.86

andie_adams_designs | 4872 | 99.7%Total items : 14 $22.51 +$55.86 shipping   more…
2 Answers No Comments 53 Views
juaniperez
The author of this question has not yet selected an answer as having resolved the question.

How I can change an invoice once we have paid the product? I need to be the name will be under my mother's name

How I can change an invoice once we have paid the product? I need to be the name will be under my mother's name. And I can not find where can I modify it.
1 Answer No Comments 11 Views
ketsos36
The author of this question has not yet selected an answer as having resolved the question.

What if I win an action and the seller asks me to pay more money for shipping cost.

          I have won an action and the seller is now telling me that the amount that I paid for shipping cost are for a non safe shipment and there is a possibility of getting my order damaged or not getting it at all.He proposed me to select a different method with some extra money so that I can be sure.If it is o.k. How am I going to pay the rest of the money.Sorry if my English are not so good. more…
0 Answers No Comments 18 Views
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