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Packaging & Shipping

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This forum is for eBay members to learn shipping tips and techniques. These are Member-to-Member Question & Answer boards. Please feel free to ask advice from other members or help others by providing answers to their questions. Browse the questions below to find the answers you need, or submit a new question for others to answer.

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nanashouseandgarden
The author of this question has not yet selected an answer as having resolved the question.

Competitor is cheating on shipping weight, costing me sales .

I just invested a significant amount of money on inventory of an item.  The item itself weighs over 13 oz (even before adding the weight of the box and packaging materials)  so I have to send it Priority.    Another seller--in my state--just listed the same item and is shipping it as a First Class Package.  How can that be legal?  Competitor sold three of them in two days.  I sold none.  Priority is more expensive to begin with and costs almost $10 to send to West Coast (I'm on East Coast)... more…
3 Answers 2 Comments 57 Views
doublem0812
The author of this question has indicated that a satisfactory answer has been provided.

Can I ship an item to another address not registered with ebay by the buyers request?

I sold an item, printed the label,and shipped the item.After all this, I checked my messages and the buyer had sent me a message asking me to ship to another address.I informed the buyer that the item was on its way already. Today I checked with the tracking number that the item was ( undeliverable as addressed ) term used by the USPS. Do I have to pay to ship the item back to the buyer when it gets back to me or buyer has to pay? Is it allowed to ship to any other address not registered with... more…
1 Answer No Comments 27 Views
leandreal
The author of this question has not yet selected an answer as having resolved the question.

do i have to pay to have shipping postage or can i just write them down and send off the item?

do i have to pay to have shipping postage or can i just write them down and send off the item?
5 Answers No Comments 70 Views
dhc8101
The author of this question has indicated that a satisfactory answer has been provided.

How do I print a shipping label for a card I'm returning to the seller because it was damaged.

How do I print a shipping label for a card I'm returning to the seller because it was damaged.
2 Answers No Comments 38 Views
scoutmarley4262548
The author of this question has not yet selected an answer as having resolved the question.

How to ship a rockband set , HELP!

        I want to sell my rockband set which comes with 3 guitar, 1 mic, 1 drum set and 2 rockband games. I was wondering how could ship this item together but I think it will cost to much please respond to my question asap. Thanks! more…
1 Answer No Comments 23 Views
shadowscyne
The author of this question has not yet selected an answer as having resolved the question.

I ordered an item USPS first class, any extra fees?

I ordered a $40 item with $20 shipping, USPS first class.  It will go from US to Canada. My question is should I expect any fees when it comes to my door?
2 Answers No Comments 40 Views
honeybares2003
The author of this question has not yet selected an answer as having resolved the question.

If a seller sends you an item that wasn't what you paid for, shouldn't they have to pay for return postage when there at fault?

Why should a buyer have to pay for return postage on a item that wasn't the item you paid for?? What's this bull that someone wrote and said would you rather pay the postage or get neg. feedback.  If your not at fault, the seller should not have the right to give neg. feedback, when they were in the wrong not the buyer. We need better guidelines for this area. I sent an item back, and now they say that the seller has 3 days to send my money back.  That's a bunch of bull also.  When they... more…
2 Answers 2 Comments 43 Views
doubledave27
The author of this question has not yet selected an answer as having resolved the question.

I had 2 negative feedback regarding shipping time. I have always shipped my items the next day. I would like to discuss this if possible.

I sell miniature items and Barbie Items with alot of Handcrafted diorama sets.  Please let me know if you were unhappy with the shipping time.  Thank you.
0 Answers 1 Comment 48 Views
adventuroustls
The author of this question has not yet selected an answer as having resolved the question.

Shipping discount

I can't find where I can edit my shipping discount offer. I want to change it, anyone? Thanks
1 Answer 1 Comment 17 Views
hotwheels64us
The author of this question has not yet selected an answer as having resolved the question.

How do I print the shipping label without the instructions and online label record ?

How do I print the shipping label without the instructions and online label record ?
1 Answer No Comments 19 Views
vmarshall49
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how can i change a shipping method on something i've already sold and the buyer has already pd so i'm not able to change it on an invoice

how can i change a shipping method on something i've already sold and the buyer has already pd so i'm not able to change it on an invoice
3 Answers No Comments 26 Views
hwdv8
The author of this question has not yet selected an answer as having resolved the question.

The eBay shipping calculator is grossly inaccurate. They undercharged my Buyer $4.23, while skimming $1.85 for a loss to me of $6.08. Why ??

On a $36 item I sold, eBay invoiced the Buyer for $14.22 shipping. The actual cost was $18.45. My loss is $4.23. Add eBay's new skimming policy of 10% of SHIPPING costs for an additional charge to ME of $1.85. My loss is now $6.08, or SIXTEEN PERCENT OF MY SALES PRICE ! And that's BEFORE their SALES COMMISSION of $3.60. My total costs now are $9.68, or TWENTY-SEVEN PERCENT !!! So is this just another NEW way eBay has figured out how to SCREW the Sellers ?? Should the name be changed to the eBay... more…
7 Answers No Comments 68 Views
vmarshall49
The author of this question has indicated that a satisfactory answer has been provided.

how can i change the shipping method for something i sold

how can i change the shipping method for something i sold  
1 Answer No Comments 20 Views
athena*12
The author of this question has not yet selected an answer as having resolved the question.

I want to sell and ship saddles and harnesses, and I guessed at what it would cost to ship my stuff. What is the best way for all?

I sold a harness, guessed it would cost 40.00 to ship, including packaging, and it cost $50.00.  Close enough I figured, but I"m sure there is a better way.  ???
4 Answers 1 Comment 29 Views
fayelily97
The author of this question has indicated that a satisfactory answer has been provided.

Why does my item say not shipped?

      I have purchased an item that is located a few miles away from me. The shipping part of the info says 'not shipped'. Does this mean my item hasn't even been sent off yet or is it because my item doesn't actually have to be shipped due to it being local? I'm slightly confused as my item was due to arrive tomorrow or the day after. more…
2 Answers 1 Comment 38 Views
bloomshope
The author of this question has not yet selected an answer as having resolved the question.

i would like to sell some golf clubs , how & what do you ship them in

lookin for knowledge? how do you ship golf clubs and with what shipping company, or where do you get boxes or do you wrap tape around them?
3 Answers No Comments 37 Views
dahnald
The author of this question has not yet selected an answer as having resolved the question.

What does economy shipping mean?

I received a package today which I paid for June 7, 2013.  It took 10 days to get it to me.  I was charged $8.98 for shipped which I assumed would be priority mail.  It was not and the shipping was not near the $8.98 as posted on the listing to ship.   It was sent "economy".  What does that mean?   more…
5 Answers 1 Comment 46 Views
jdcote
The author of this question has not yet selected an answer as having resolved the question.

I sent item buyer did not receive it tracking shows buyer did not receive it

I sent item out with tracking buyer never received the item it looks like it was lost in transit. What do I do at this point?
2 Answers No Comments 35 Views
yogiamyjo
The author of this question has not yet selected an answer as having resolved the question.

How do I sell to Canada from USA when I previously said US only and shipping in listing reflects that? How would I charge the extra cost?

I listed item as US only and shipping is under $10.... A lady contacted me wanting to purchase item if I would ship to her in Canada. This is one of my first items I've ever listed and don't really know what I'm doing yet.. I looked under International Price Calculator and seems it will $25 to ship there. How do I sell item to her and get the shipping covered in her price? more…
3 Answers No Comments 41 Views
101rocklobster
The author of this question has not yet selected an answer as having resolved the question.

how do i ship ups

i want to ship ups from ebay, i dont see the option, how do i do this and get a tracking number.
1 Answer No Comments 24 Views
adventuroustls
The author of this question has not yet selected an answer as having resolved the question.

FedEx

I'd like to know if anyone uses FedEx a lot for shipping? I know ebay does not offer it as an option for shipping, but UPS has been awful and the USPS is quite expensive when sending large, heavy packages. If you do use FedEx, I am assuming there is a fee to schedule a pick up ??  What rights do you lose through ebay when using FedEx. I really want to know if FedEx is a good choice from sellers who use them regularly. Any advice would be appreciated. more…
2 Answers 2 Comments 23 Views
hollyb757
The author of this question has not yet selected an answer as having resolved the question.

Trying to calculate postage cost but drop down menu only goes up to 13 oz. and package is 1 lb. 4 oz. Please help!

Trying to calculate postage cost but drop down menu only goes up to 13 oz. and package is 1 lb. 4 oz. Please help!
3 Answers No Comments 30 Views
njrupp521
The author of this question has not yet selected an answer as having resolved the question.

Do i have to pay return shipping on a counterfeit item?

I bought an item and it was a counterfeit. I confirmed with the real company(Mophie) and they confirmed it was not authentic. Seller wants me to pay return shipping. I feel that i should not be responsible for return shipping when the item was misrepresented and not authentic. so my question is.... Do i have to pay return shipping on a counterfeit item when the item was represented as the real deal in the item description.   Item was a Mophie 4s juice pack plus. more…
5 Answers No Comments 41 Views
na.zdrowie
The author of this question has not yet selected an answer as having resolved the question.

How can I increase the postage charge?

How can I increase the postage charge? The books weigh 16 pounds and Media Mail is $10.00 with Delivery Confirmation YET  EBAY won't let me charge more than $4.00. And yes, I used "Create Your Own Shopping Option."
1 Answer 1 Comment 25 Views
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