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This forum is for eBay members to learn shipping tips and techniques. These are Member-to-Member Question & Answer boards. Please feel free to ask advice from other members or help others by providing answers to their questions. Browse the questions below to find the answers you need, or submit a new question for others to answer.

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willibilli69
The author of this question has not yet selected an answer as having resolved the question.

Shipping

I just sold an item with free shipping and wont to know how to find out it going to cost me.So i can make sure i have anouph in paypal
1 Answer 1 Comment 17 Views
ryantheking6107
The author of this question has not yet selected an answer as having resolved the question.

Is there anyway to ship two items separately from the same auction?.

Is there anyway to ship two items from the same order separately to a buyer?. If I choose to print the label twice I cant change the demensions for the other box, unless it wouldnt matter?.I have anxbox im lookimg to sell along with a carrying backpack, but dont have room in the same box for both items. Thanks! more…
4 Answers No Comments 26 Views
calmshop4
The author of this question has not yet selected an answer as having resolved the question.

Where do I go or what do I do about a buyer who says she has not received her purchase but tracking number confirms delivery to her address.

I sent package USPS Priority mail with tracking. no signature required.  Buyer says she did not receive my package or another package she had been expecting.  I went to the Post Office twice and both times was showed the tracking on the package confirms delivery on May 15 and 1:10pm.  Buyer is upset and I do not feel I should refund the cost and shipping either.  Any help?   If the buyer uses "Buyer Protection" does that go against me as the seller? more…
4 Answers No Comments 59 Views
skoda4918
The author of this question has not yet selected an answer as having resolved the question.

I really goofed up and sent the wrong thing to two customers how can I fix it. i am not sure how to get items to right people; Help

I accidentally sent wrong item to y customers.  I know who got what how do i fix it quickly and get the postage done so not to cost them. I cant believe I did it.  So much for not feeling well and working..  ugh
3 Answers No Comments 45 Views
dara80ina
The author of this question has not yet selected an answer as having resolved the question.

The shipping is not showing up on the transaction and it is telling me to go back to the shopping cart and ask seller. How do i do this?

The shipping is not showing up on the transaction and it is telling me to go back to the shopping cart and ask seller.  How do i do this?
1 Answer No Comments 16 Views
fastestman2012
The author of this question has not yet selected an answer as having resolved the question.

can shipping costs be deducted from my paypal account

HOW DO I SHIP A PACKAGE AND HAVE PAYPAL DEDUCT FROM MY ACCOUNT,DOES PACKAGE NEED WEIGHED
0 Answers 1 Comment 13 Views
monawillgo1
The author of this question has not yet selected an answer as having resolved the question.

330908637546 I bought 2 sets of sheets similar in color to see which matched my new comforter set...one did the one listed did not.

I dont know how to send it back for a refund...    
1 Answer 1 Comment 27 Views
newell1999
The author of this question has not yet selected an answer as having resolved the question.

How to find persons name for returns

Hi I need to return an item. How can I find out the persons name to return it to?   Many thanks  
2 Answers No Comments 20 Views
megamuther
The author of this question has not yet selected an answer as having resolved the question.

why can't i print more than 1 shipping label for an order?

I have a large order that is shipping in 2 boxes. It won't let me print another shipping label even though there is an option for it.
3 Answers No Comments 30 Views
wildbill_cameras
The author of this question has not yet selected an answer as having resolved the question.

Item I sold got broken in shipping so I refunded the buyer. Is the shipper have any responsibility?

I sold an old tube radio, the person whom bought said it was cracked in the back of the radio! I had been in touch with the buyer all through this sale. I never asked for much in way of details because I trusted that shipping and my packing may have caused this radio to crack. I thought it was packed quite well ! I just wondered if I could retrieve my money from  the shipper? Bill .... more…
2 Answers 1 Comment 36 Views
bandsantiques
The author of this question has not yet selected an answer as having resolved the question.

Are shipping fees typically refunded on an item?

   Buyer claims that item was damaged upon arrival. After several emails back and forth, we decided to refund the purchase price to placate the buyer. Now they are demanding that the shipping fees be refunded as well. What is protocol?
2 Answers 1 Comment 42 Views
guitarbridge06
The author of this question has not yet selected an answer as having resolved the question.

shipping to customer who requested international shipping after purchasing the item

she originally entered her home address and is expressed her impediment time frame to ship the item to Nigeria   Through a question about the item, so how can i resolve this i already tried to get her to change the shipping address but she refuses saying that she doesn't have the time and keeps offering me exorbitant tips to just immediately ship it to Africa, she hasn't even paid yet   how do i deal with this situation im considering just ending the sale and telling her to find another... more…
2 Answers 1 Comment 31 Views
hawk731
The author of this question has not yet selected an answer as having resolved the question.

one purchase - 2 priority mail boxes - just purchase two seperate labels? will the shipping program let you do that?

one purchase - 2 priority mail boxes - just purchase two seperate labels? will the shipping program let you do that?
2 Answers 1 Comment 21 Views
byerc
The author of this question has not yet selected an answer as having resolved the question.

New costs of U S shipping to Australia.

          Email:     I am becoming increasingly puzzled and irritated by the widely varying costs charged to me by US sellers to ship to Australia. How can I check the true costs when the package arrives? Sometimes I am being asked four times the cost of the item.   Puzzled and sceptical.     more…
5 Answers 1 Comment 34 Views
breezeedayinjune
The author of this question has not yet selected an answer as having resolved the question.

expedited shipping

How much faster is expedited shipping and is there a certain amount of time that is acceptable to wait? I am one day overdue on an expected item which was supposed to be expedited shipping. Is this a rip off?  I definitely paid extra postage and it is not here any earlier than normal, slower actually.  According to tracking it will not get here for two more days !!!   Total of six business days from Tennessee to Massachusetts???   more…
4 Answers 2 Comments 49 Views
johns-tocks
The author of this question has not yet selected an answer as having resolved the question.

How do I get the calculate button to work on my listing?

I have the calculate button on my auction so shipping can be calculated by the buyer.  But it doesn't work how do i resolve the problem?
5 Answers No Comments 33 Views
mech061
The author of this question has not yet selected an answer as having resolved the question.

I bought a pair of dual hubs on your site and I received one and the other was lost I shipment am I insured by you for this.

the person I bought them from got some money back from ups put not all. do you pay any on this loss.
6 Answers 1 Comment 35 Views
oingoing77
The author of this question has not yet selected an answer as having resolved the question.

Shipped, but no tracking botton

I ordered a plant seed 2days ago, and the seller was away till yesterday. It was shipped but there's no tracking botton or tracking number. How can i know where is it? It says that the estimate delivery is 21-23 but i wanna know where is it because i can't belive that it will be delivered by tmrw. more…
2 Answers 1 Comment 34 Views
shand1962
The author of this question has not yet selected an answer as having resolved the question.

Do I have to agree to ship internationally AND does it appear on my auction pages clearly for all to see?

Ok let me try this again. I never have agreed to ship internationally. On my auction page in question it ONLY says US shipping nothing overseas. So last night I've got two auctions running and they are pretty competitive. It was actually my first time watching my money go ring-ring real time since I've only been on ebay less than a month. So all of a sudden I get a message from some guy from India asking "do you ship to India" well to be perfectly honest I thought it was a scam so I wrote him... more…
3 Answers 1 Comment 41 Views
1carly812
The author of this question has not yet selected an answer as having resolved the question.

you used to have to put in how much shipping was going to cost when you sent and item out. How do you know how much to charge?

how do you know how much shipping to charge?
0 Answers 1 Comment 17 Views
a_j_bug195
The author of this question has not yet selected an answer as having resolved the question.

I paid for an item including taxes and shipping but the seller refuses to send all of it demanding more money to ship it.

Can they ask for additional shipping when I paid what the listing stated?
1 Answer No Comments 24 Views
fbf1994
The author of this question has not yet selected an answer as having resolved the question.

Item was sold but never paid for. I created a label and paid for shipping usps through ebay...how do I get refunded for the shipping pstag?

An item was 'sold' but the purchaser never paid for item after some time.  I had created and paid for the label through ebay using the usps shipping option.  How do I get refunded for the label never used?   thanks   more…
1 Answer 1 Comment 28 Views
bookman8169
The author of this question has not yet selected an answer as having resolved the question.

Ebayer wants to buy item but have it shipped to sisters address. Any problems with that?

Ebayer wants to buy item but have it shipped to sisters address. Any problems with that?
3 Answers No Comments 40 Views
lureman60
The author of this question has not yet selected an answer as having resolved the question.

What is cheapest postal mode when you exceed 13 ounces?

When a small package exceeds 13 ounces you can no longer use first class. What is the recommended postage type when you can't use first class.
3 Answers No Comments 29 Views
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