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Welcome to the Seller's Assistant Pro Answer Center!
This forum is for eBay members who want to learn about eBay's complete sales management application that helps higher volume sellers and small businesses automate processes throughout the sales cycle -- from bulk listing and inventory control to completing transactions. These are Member-to-Member Question & Answer boards. Please feel free to ask advice from other members or help others by providing answers to their questions. We also encourage you to check out the Seller's Assistant Product page to learn more about the tool. Browse the questions below to find the answers you need, or submit a new question for others to answer.

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calheta1973
The author of this question has not yet selected an answer as having resolved the question.

HELLO I RECENTLY PURCHASED A TOOL AT A YARD SALE AND WOULD LIKE TO KNOW WHAT IT IS. NOTHING WRITTEN ON IT EXCEPT MADE IN USA .

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3 Answers 1 Comment 63 Views
dsandman
The author of this question has not yet selected an answer as having resolved the question.

Suddenly, i can't get to a site to see items.

I suddenly have been unable to go to sites to see items.  It either says "done", or the timer keeps spinning.  This happens both with AOL, and IE.  I can get to other web sits es on both easily. Help!!
0 Answers No Comments 15 Views
alivetogod
The author of this question has not yet selected an answer as having resolved the question.

Is anybody having trouble with the multi variation merger application?

I select the items I want to merge, click the get started button and the next screen just says Congratulations, you have no more items to merge. What am I missing here?
1 Answer No Comments 27 Views
finmngr
The author of this question has not yet selected an answer as having resolved the question.

Sold customers marketing

I'd like to be able to send all my sold customers a marketing message.   For example: "This week/weekend all sales are FREE-shipping". But, unfortunately, eBay says I can only send mass-messages to subscribers to my newsletter (not much). Is there any way to create a mailing list of sold customers in order to send mass-mailing? Thanks! more…
3 Answers No Comments 67 Views
honestlaptop
The author of this question has not yet selected an answer as having resolved the question.

Does anyone know how to create a sale for the items according to their start date. Thank you!

We have so many items that were listed more than 6 months ago. eBay keeps relisting them automatically every 30 days. We need to put them for sale, however, we cannot find an option how to select the items according to their start date. Any ideas?
1 Answer No Comments 52 Views
ettmoto
The author of this question has not yet selected an answer as having resolved the question.

how to get refunded for credit held with ebay?

I have 35 dollars credit with ebay and would like to get it back.
2 Answers No Comments 95 Views
jeffreyarodgers
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How do I access "Switch to advanced tool" for pricing?

How do I access "Switch to advanced tool" for pricing?  
1 Answer No Comments 95 Views
smullins-2012
The author of this question has not yet selected an answer as having resolved the question.

how do i get the magnification on my pictures of my selling items

i donot know how some peoples selling items can be moused over and magnified and mine will not how do i get it please help thank you
1 Answer 1 Comment 148 Views
luxedropoff
The author of this question has not yet selected an answer as having resolved the question.

Cannot get Blackthorne Pro to install. I get "Error 1722". Ideas?

Not sure if SA Pro is the same as Blackthorne?  Would love some help, recommendations in resolving my failure to install issue.  I can download but once installation begins, I get "Error 1722"....   Helpppppp!     Thanks! more…
0 Answers No Comments 116 Views
bphillips1
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does ebay keep a spread sheet of all a sellers sales for 2012 tax purposes

I need a copy of all my individual sales (2012) for tax purposes
1 Answer No Comments 151 Views
5labella
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how do i get my feed on my e bay home page

how do i get my feed on my e bay home page thanks
0 Answers No Comments 174 Views
dkkdolls
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Has anyone else gotten error messages when trying to edit price and quantity within Seller Pro when trying to go from Buy It Now to Auction?

I have a store. Since Friday, April 12th I have had problems when trying to use the Seller Pro for making some of my Buy-It-Now listings into auctions. I can change the duration, but I cannot change the price or quantity without getting an error message. I have to edit everything individually which is really slow. I get error messages and cannot go on. more…
0 Answers No Comments 162 Views
otisisdog
The author of this question has not yet selected an answer as having resolved the question.

What is the best way to keep track of the ebay fees and paypal fees per transaction?

What is the easiest way to keep track of your ebay fees and paypal fees by transaction?  I am using Outright.  Any help would be appreciated.
1 Answer No Comments 207 Views
vintagethatgirl
The author of this question has not yet selected an answer as having resolved the question.

If I have things listed now as good until canceled will they still count with new rules? I have read the rules but don't really understand

I have read every announcement and FAQ regarding this.  I do not have a store.  I use my 50 listings each month.  I maybe add a couple of things per month to fixed price good until canceled.  Will the things I have on now, count toward my 50 free listings when they relist each month ?  Under the new spring seller updates.  And do I understand that if I list after April deadline that any fixed price good until canc counts each month out of the 50?  Sorry I really have read everything I could... more…
1 Answer 1 Comment 229 Views
fullfashionfox
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any problems with selling manager pro dropping items from inventory

Several items I put in selling manager pro inventory dropped out of inventory. They had been listed within the same month.
1 Answer No Comments 235 Views
abarcodeproduct
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I am from Australia my Selling Manager Pro Template only ships from United States

I have purchased Selling manager pro as a subscription and live in Australia and sell from Australia  Ebay and at present only to Australian purchasers, but my selling manager pro template only allows me to ship from the United states, how do I change this, to Australian shipping? more…
0 Answers 2 Comments 263 Views
ivansanchez72013
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How do I erase/delete/close/suspend my eBay account?

I want to erase my account because i have no use to it right now and i also discovered that someone hacked my account and is bidding in my place for things i can't pay. So, i would like to close my account for now. Thanks
1 Answer 2 Comments 305 Views
dariomitsubishi
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Hello! Why my purchase is no longer covered with ebay buyer protection, from day when I made purchase was gone 43 days?

Hello!Why my purchase is no longer covered with ebay buyer protection, why??, from day when I made purchase was gone 43 days? Also I can not make a claim in my resolution center because when I try to do that it says ;;;;;    We're sorry there's a problem with this purchase.Unfortunately, you're no longer covered by eBay Buyer Protection.Pleasecontact the seller to work things out.   I also contact this seller but ansver was answer was fairytale, not truth he lied to me!   What should I... more…
1 Answer No Comments 312 Views
janeferreira66
The author of this question has not yet selected an answer as having resolved the question.

I need all my purchase history not just the 60 how do i finda it ?

Ineed to look at my purchase history all not just 60 days old
4 Answers No Comments 284 Views
worldexplorer1962
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link my wish list

how do i link my wish list to my web site  
0 Answers 1 Comment 262 Views
davez-toyz
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Selling manager pro-relisting keeps failing

Couple weeks ago signed up for the Selling Manager Pro for the option to relist automatically. I have set it up on each listing I have had since then  to relist automatically whether item sells or not. My inventory for each is correct but every single time my listings are sold out they will not relist automaticallly and I get an email saying automation failure due to inventory. I check every inventory & always plently left. I can't seem to get one listing to relist automatically. Any... more…
1 Answer No Comments 258 Views
digger5503
The author of this question has not yet selected an answer as having resolved the question.

number of guests does not show on ebay pro

I downloaded ebay pro the number of guests has a space but all of my selling items have zero, but yet the number of watches show up?  any ideas?
0 Answers No Comments 268 Views
davez-toyz
The author of this question has not yet selected an answer as having resolved the question.

selling manager pro automatic relisting not working

I recently signed up for Selling Manager Pro. I sell listings of coupons with 20 coupons in each listing up to qty 5 (as per Ebay rules). I have the inventory correct and the automation rules correct (to relist automatically whether item sells or not). Even after my listings sell out the automatic relisting feature does not work. I receive notification (on every one of them so far) that it failed due to inventory. My inventory is always in the plus & I seem to have to ALWAYS relist... more…
0 Answers No Comments 318 Views
rightpriceskathy
The author of this question has not yet selected an answer as having resolved the question.

how do you do 1 click bidding

how do you do 1 click bidding  
1 Answer No Comments 332 Views
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