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Trading Assistant

Welcome to the Trading Assistant Answer Center!

This forum is intended to offer a place for anyone with general questions about the Trading Assistant Program. Trading Assistants are experienced eBay sellers who have indicated their willingness to sell items for others for a fee. People who want to hire a Trading Assistant can search the Trading Assistant Directory.

All terms of how the services will work will be negotiated between Trading Assistants and their clients. You can become a Trading Assistant if you meet the requirements.

These are Member-to-Member Question & Answer boards. Please feel free to ask advice from other members or help others by providing answers to their questions. Browse the questions below to find the answers you need, or submit a new question for others to answer.

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marci23
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Is there a place on eBay where you can see if a buyer is looking for anything specifically? I thought years ago there was, but now I can't

Looking to sell lots of old Princess House inventory, but don't want to list if no one is looking for it.  Thought there used to be a place where people could list items they wanted, but now I don't see that.  Is this not available any longer to buyers and sellers?   more…
4 Answers No Comments 40 Views
v.b.22
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misleading item description

Please, help. I am very upset about misleading item description (Item number:161042137217) I thought I am buying item as seeing on photo. When I arrive to collect, it was something from the link on the description of the item!!! The same seller sold exactly same items with misleading description and photo from this item number:161041945543 I refuse to pay. I left negative feedback.Reported misleading description.As I didn't pay could seller still ask me for payment? I marked as payment... more…
2 Answers No Comments 51 Views
phat_pockets
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I was wondering if someone could give me some advice. This is my first complaint on a sale and I really don't know what to do.

I sold a scrub top on here about 4 days ago. Buyer paid very quickly and I shipped the same day. The item was received today and the buyer says that I listed the item wrong. I put in the description that the item did not have tags, therefore please check all measurements. I provided free shipping and the item only sold for $6.99. I know it is a low price, but do I ask for the item back when all measurements were in the description or should I just issue a full refund. Thanks to all that can... more…
2 Answers No Comments 38 Views
shamrock2020
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I only sell in u.s. no international bidders as listed on my selling page yet i still have people bidding and winning from Foreign Countrie

I only ship ship U.S. only no foreign bidders as listed on my selling page yet i still have people bidding and winning  from foreign countries,took a chance and shipped To Hungary,buyer waits 7 weeks leaves my first neg. in over 6 years and written in foreign langue. more…
3 Answers No Comments 60 Views
kc4ever3307
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Do i have to send the item back?

Seller send me an item that has a defect (although it sgould be brand new). He offers me a refund. Does this mean that i must to send the item back?
2 Answers 1 Comment 55 Views
itsasimplelife4us
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policies

I am an eBay Trading Assistant in a very sticky situation. I'm hoping that another Trading Assistant can offer advice.   I sold a vintage collectible salad plate in pristine condition to a buyer. The buyer stated that there was "undisclosed damage" to the plate not mentioned in the listing.  After several requests to the buyer, she finally sent photos of the damage. BUT it was not the same plate I sold to her.  My photos and her photos are not of the same plate.    I contacted eBay and got... more…
5 Answers 2 Comments 115 Views
funny762012
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How to establish a business relation with eBay , I had my private website and I would like to promote your products ?

    Dear sirs , I am very interesting to cooperate with you and strat promote your products in my own website . Could you please inform me about the processes . Your early reply is highly appreciated . Best regards, Hady Wehbe           more…
2 Answers No Comments 43 Views
gwenpaulkerr
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How do I locate info on the items sold by my TA. I went to check their status and the "store" no longer exists. What options are there?

I am trying to locate a Trading Assistant who's store no longer exists. I did see she had sold some of my items months ago but now she doesn't have a listing. What are my options? Can I complain to PayPal? Help, Gwen
4 Answers No Comments 72 Views
maneave
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why ebay can not help me get the money?

On March 24 I paid for 2 pairs of women's shoes, still have not got the money back not a salesman beguiled me, these people should not work ebay
4 Answers No Comments 57 Views
countryboy_15
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I think i posted an item on hear for sale but its not showing up up

I think i posted an item on hear for sale but its not showing up  in selling in the my ebay tab and i do not want to post it twice what should i do  
3 Answers No Comments 97 Views
rajanb04121988
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I was looking for a used car, they guy asked for my name and address to complete the deal through ebay ("I want to use ebay to help us make"

Kindly help me to understand how this will happen
3 Answers No Comments 78 Views
caclark99
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Need to know what auctioneer training other Illinois Ebay trading assistants have gone thru to obtain their auctioneer license?

I guess I was not specific enough before. I am not an ebay trading assistant, yet I would like to be. I sell for others in Illinois where you are required to get your auctioneer license to do so and be legal.  All of the Trading Assistants I have looked up so far are not Auctioneers yet, so not legal yet.   Need to know of a school or training where I can LEARN to become an auctioneer before I go and take the test. The info on IDPFR does not help and their office does not call you back. They... more…
5 Answers No Comments 99 Views
leonaxe
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Seller did not ship the item and does not want to refund

I have purchased a Samsung Galaxy S3 from a new member but the seller did not ship the item, after some days passed i send him a message and he told me that he did not have the item and he does not have the money either and he cant refund me. i have opened a case on him but he still is not refunding me, the refund days are passed but i have no news from him.   I want to ask is it safe to escale the case to ebay? Will they refund me? im a bit afraid for their final decision that is writing more…
9 Answers 1 Comment 161 Views
jccracker
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Does the eBay Vehicle Purchase Protection plan have bank to bank wire transfers?

I bought a vehicle from out of state and the seller wants to be paid by a bank to bank wire transfer through the eBay Vehicle Purchase Protection program. Does the VPP program do bank to bank wire transfers or is this a scam. I received instructions on where to wire the money by e-mail, but not on eBay!? more…
7 Answers 1 Comment 137 Views
jccracker
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Title exchange on a vehicle from out of state

When does the title on a vehicle purchase from out of state usually change hands?
4 Answers No Comments 68 Views
hoonheff
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confirmation registration problems

I have a speech disability, so it's hard for me to make a phone call & you understand me... I've searched for the IP-Relay service & I've had no luck.... Is there anyway for me to live chat with you? Thanks confirmation registration problems
2 Answers 1 Comment 60 Views
funchoice
 
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I am helping my friend to sell her beauty products. Is it fine if I pay her after 21 days after the product is sold?

Hi,   I am helping my friend to sell her beauty products. Is it fine if I pay her  21 days after the product is sold? Since it is not electronic products, I think it is better to pay her after 50 days. It is long time period. How do you think about it?   Thank you very much for your time. more…
5 Answers 2 Comments 137 Views
likepepsi
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How do I locate a Trading Assistant who handles a particular category? I can only see how to search by location.

I want to contact a Trading Assistant who is familiar with vintage original engineering/technical drawings that are railroad related.
1 Answer 1 Comment 92 Views
196708ddd
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how to translate the size of your order shoes in the European manner?

how to translate the size of your order shoes in the European manner?
2 Answers No Comments 93 Views
graveline1982
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Looking for some info on a Barq's root beer bottle, 1967 peanut shaped,diamonds on lower bottle and around neck, Barq's on both sides .

Pat. no DES 177607 on side, the bottom has 5-c-540,1967,also has a 7 and looks like a upside down bell with a 5 to the left and the 67 on the right, also it's a 10 oz. any info would be great!!!
2 Answers No Comments 110 Views
lots0stuf
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Round Balls listing removed

I recently listed the following listing:140962430664 - 85x HORNADY Round Lead Balls .54*Unfortunately, we had to remove your listing because of the following:You listed " Round Lead Balls"   But this auction is selling the EXACT SAME THING:121042071660 Also, a quick search reveals this auction, 140960064781 So why am I singled out? more…
2 Answers No Comments 126 Views
*collectibles_seller*
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Send Invoice Question

My Customers massage to me. need to buy a Specify item. They ask me to send an invoice to them. I would like to know how to send an invoice to them. or i need to set an "Buy it now" and send a link to them?    Thank you for your Answer
2 Answers No Comments 133 Views
wmbiedenstein2012
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What if I am not satisfied with the price?

I am new to eBay.  If I post an item for sale and do not receive a satisfactory bid, can I remove it and not sell?
3 Answers 2 Comments 162 Views
saxyduo
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I have an item that ended without meeting reserve. Second highest bidder has made me an offer that I want to accept. What is my best option

I have an item that ended without meeting reserve. Second highest  bidder has made me an offer that I want to accept. I also want to use Paypal and keep the sale on eBay. One option would be to re-list but I want to be done with this as I had listed it once before and it was won by a non-paying buyer who was the only bidder. The second time I set the reserve below the initial selling price but it was not met.  Now I have several folks asking me if I'm going to re-list and one of them has... more…
3 Answers 2 Comments 176 Views
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